From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Win95; en-US; rv:0.9.4) Gecko/20010913 BuildID: 2001091303 Attempting to print page http://www.linuxprinting.org/suggested.html crashes the browser. Copying it to word, and printing from there works without hitch. Reproducible: Always Steps to Reproduce: 1. (optionally) Reboot 2. go to http://www.linuxprinting.org/suggested.html 3. click on the printer icon (I didn't try from the menu). Actual Results: Application has performed an illegal operation. Netscape network printer. HP 5 SI, double sided printing on letter size paper.
I tryed it from menu and via printer icon and it prints page okay without problem. WinNT4 + 2001091803
Sorry, that should have been Novell Network printer.
worksforme on win98 using 9/25 branch build.. please try again on more recent build.
Using build 2001092603 http://www.linuxprinting.org/suggested.html still crashes when I attempt to print. I am using Win95 4.00.950 B. And printing to a Novell Network printer: HP5si
If you are crashing in Mozilla the best thing you can do to help the developers fix your bug is to attach a stacktrace. If you're not building yourself you are not out of luck. Mozilla (thanks to a very cool donation from Netscape) releases nightly and milestone builds with Full Circle's Talkback. Talkback should catch most crashes and offer to send in a crash report. I can retrieve that crash report and attach it to your bug report if you provide either the Incident ID (you can get it by running the talkback program from /components/talkback/) or you can let me know the email address you used to submit the report and the time of sending. Thanks for your help in testing Mozilla and reporting bugs.
Charles: To elaborate on Asa's comment, you can get a talkback-enabled build here: http://ftp.mozilla.org/pub/mozilla/nightly/latest/mozilla-win32-talkback.zip (as always, be sure to delete your old Mozilla directory before installing the new one) You may also wish to try a fresh profile. You can manage/create profiles with "mozilla.exe -profilemanager".
I *HAVE* a talkback version of the program. But it doesn't produce a talkback dump, it just crashes. "This program has performed an illegal operation". For many other errors I have generated and submitted talkback dumps. For this one not talkback dump is produced.
Reporter: Does a fresh profile alleviate your problem?
I saw this bug under Windows 98 with build 2001091403 and URL: http://www.nfb.ca/danseduguerrier/ The same URL printed fine on another system under NT and Netscape 4.7 (I think) I have not tried the remedies suggested below (new version of Mozilla, new profile) Got the bug once, didn't try again. I will post a DrWatson dump. No talkback sent, although my version is enabled (and has sent other talkbacks). DrWatson Diagnosis tab reads: ---cut here---- PostScript Printer Driver used an uninitialized variable, attempted to access memory or a DLL that has been freed, or encountered some other nonspecific error. Module Name: PSCRIPT.drv Description: PostScript Printer Driver Version: 4.10.1998 Product: Microsoft(R) Windows(R) Operating System Manufacturer: Microsoft Corporation Application Name: Mozilla.exe ---cut here----
The printer is a network-connected HP 4050.
Peter: Unfortunatly, Dr Watson dumps are not actually very helpful :-(. And, as your build is not triggering talkback, I would be inclined to think that this may be a printer problem, as opposed to a Mozilla problem. After trying a more recent build, and a new profile, you may also want to try loading the very latest drivers for your printer.
Printing the URL http://www.nfb.ca/danseduguerrier/ on networked HP4050 worked fine with Build ID 2001100403.
Charles: Has a recent build solved your issue as well?
No Activity in a month, suspected non-Moz bug, and one of the 2 who saw this solved it with a driver update, marking WFM.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 17 years ago
Resolution: --- → WORKSFORME
Status: RESOLVED → VERIFIED
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