1007615 - Firefox process stays open when closing Firefox

Status: RESOLVED DUPLICATE of bug 1005487

(Firefox :: General, defect)

Description

[Andre Bodden]

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0 (Beta/Release)
Build ID: 20140421221237

Steps to reproduce:

Browse to a random webpage, close Firefox. After some time, try to re-open Firefox to browse to another webpage.

Additional info:
This bug is NOT dependent on plugins. It will ONLY work if you configure the privacy option with the following settings:
Advanced settings for history:
- Accept cookies from webpages
- Delete history when Firefox closes

If you configure Firefox to delete the history when Firefox closes, the Firefox process will hang. I did not have this problem under the older versions of Firefox. I tried a fresh reinstall, including deletion of cache, etc, this did NOT solve my problem. I have also tried running Firefox in Administrator-mode, this also does NOT solve the problem. It is very frustrating to say the least, that you have to close the process everytime after you have visited a webpage. 

Turning of the option to automatically delete history solves the problem...


Actual results:

Firefox gave me an error message stating that the Firefox.exe process was still running. It had to be closed manually via task manager.


Expected results:

Firefox.exe process should close on closure of the program.

Comment 1

[Andre Bodden]

Attachment: firefox0.png

Options to select to reproduce the problem

Comment 2

[Andre Bodden]

Attachment: firefox1.png

Options to select to reproduce the problem

Comment 3

[Andre Bodden]

Attachment: firefoxError.png

The error message

Comment 4

[Andre Bodden]

Attachment: firefoxProcessNoActivityAfterAppClosure.png

When you close the Firefox browser, the process still stays open, as seen in this image

Comment 5

[Andre Bodden]

Attachment: firefoxSecondProcessOpensAfterAppClosure.png

Second process which opens when you try to open Firefox again (so a new session/webpage) after you closed Firefox

Comment 6

[sjw]

I was not able to reproduce on Linux using Firefox 29 with a new profile.

Comment 7

[Andre Bodden]

I am using Windows 8.1 (Update 1) x64

Comment 8

[Andre Bodden]

If needed, I can provide additional system info or tests. Just tell me what to do/provide. I can also test via Visual Studio if Firefox provides output that way?

Comment 9

[Paul Silaghi, QA [:pauly]]

I couldn't reproduce on FF 29, Win 7 x64.
Please check if the issue occurs using Firefox in safe mode (with your addons disabled):
http://support.mozilla.com/kb/Safe+Mode

And on a new, empty profile:
http://support.mozilla.org/en-US/kb/Managing-profiles#w_starting-the-profile-manager

Comment 10

[Andre Bodden]

The safe-mode solution does NOT solve the issue.


A new profile solves the issue UNTILL I re-add my bookmarks and enable the bookmark bar.

When I change the following options (with a new profile) Firefox will have the same error message again:
- Display bookmark bar
- (import my bookmarks and display them on the bookmark bar)

The option to delete history works fine aslong as I do not have the bookmark bar enabled and no bookmarks on there.

Comment 11

[Andre Bodden]

NOTE: I currently have no addons in Firefox, so it can NOT be an addon.

Comment 12

[Andre Bodden]

I just tested again. The issue lies within the bookmark bar.

NOT displaying the bookmark bar solves the issue.

Displaying the bookmark bar reproduces the issue.

Comment 13

[Paul Silaghi, QA [:pauly]]

On a clean profile, I added 15 pages to the bookmarks bar and still not able to reproduce, FF 29, Win 7 x64.
How many bookmarks do you have ?

Comment 14

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Lets concentrate the investigation on a single bug. Bug 1005487 has already been filed before and we got some more information. That one sounds identical.

Comment 15

[Andre Bodden]

On the bookmark bar I have 3 folders with bookmarks. In those folders are more folders with more bookmarks. Have you tried this?

I can hardly imagine that restoring my bookmarks via a html file causes these issues. Anyways, I'm glad I am not the only one reporting this problem!

Would it be possible to be kept up-to-date on progress with this bug? How do I do this?

Comment 16

[Paul Silaghi, QA [:pauly]]

(In reply to Andre Bodden from comment #15)
> Would it be possible to be kept up-to-date on progress with this bug? How do
> I do this?
Add yourself to the cc list of the other bug - bug 1005487

Comment 17

[Andre Bodden]

Thanks! :)

Comment 18

[Andre Bodden]

Seems like the bug is solved in the new version. Thanks!