1008989 - Doorhangers sometimes disappear without a chance to interact with them

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[Marco Zehe (:MarcoZ)]

I've seen this in two scenarios:

Scenario 1:
1. I visited https://opentokrtc.com/davidb.
2. The doorhanger appeared and started reading to me via my screen reader.
3. The page, and then the iframe, finished loading.
4. The doorhanger disappeared.

This, however, is not reproducible reliably. It happened to me three times, then after a while where I did something else, it suddenly started working fine, and the doorhanger stayed.

Scenario 2:
1. I visited https://getpocket.com/firefox/
2. I activated the ADD TO FIREFOX link by tabbing to it and pressing Enter.
3. I let the screen reader read the doorhanger message to me.
4. A new page loaded claiming Firefox support had been installed. But I had *not* acted on the doorhanger at all.

Result: Doorhanger was gone, Pocket was not installed.
This is 100% reproducible for me.

In a test profilee, I managed to install the Pocket support by *very rapidly* pressing the Alt+E keystroke to enable and tab to the Enable button and press Enter. But I had to be *very fast*, like under 1 second, to actually pull that off, since that false "Firefox: Installed" page was already loading and threatening to pull the doorhanger out from under me.
It took me 10 times alone to make this one work successfully.

Comment 1

[Marco Zehe (:MarcoZ)]

As per Gijs's request, NI'ing him on doorhanger-keyboard-accessibility-related bugs.

Comment 2

[:Gijs (he/him)]

I can't reproduce either of these scenarios on current beta builds. :-(

Marco, can you?

Comment 3

[Marco Zehe (:MarcoZ)]

No, unfortunately I cannot. :/ It seems that whatever caused the doorhangers to disappear, has been fixed. I'm closing this as WFM for now, but if it resurfaces, we can reopen this bug.