Closed Bug 1009937 Opened 12 years ago Closed 11 years ago

Make mozilla.support.firefox moderated

Categories

(mozilla.org :: Discussion Forums, task)

Product:
mozilla.org
Component:
Discussion Forums
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: cilias, Assigned: limed)

References

Details

(Whiteboard: :Infra)

44 spam messages in the past 2 days. 65 in the past 10 days. It's coming via Google Groups. People replying to it seems to fuel it more. I think it's time to make the newsgroup moderated.
Over to server-ops. cilias: how many moderators does the group have currently? Gerv
Assignee: gerv → server-ops
(In reply to Gervase Markham [:gerv] from comment #1) > cilias: how many moderators does the group have currently? Just me.
If you are going to make a support group moderated, you may want to consider adding an extra moderator, in a different timezone - because otherwise the group will grind to a halt when you go on holiday, or go to sleep :-). Gerv
Depends on: 1018785
Giganews message removal tool doesn't seem to be working. I had reported it as bug 1012856. They fixed it 2 weeks ago, but it looks like it stopped working a couple of days ago. This means I can't moderate anything, so I need this bug fixed more than ever.
Whiteboard: :Infra
What is the next action on this? We've had 32 spam messages in the past 10 days - 24 of them in past 3 days. I'm getting people posting to the forum asking about it: https://groups.google.com/d/msg/mozilla.support.firefox/hW_HsuT-OqA/n-G9XGNx0A4J https://groups.google.com/d/msg/mozilla.support.firefox/UJNX1oxMRvU/eHFg_sM5P58J I don't want to be that guy who posts on a bug asking when it will be fixed, but I'd like to do what I can to help speed this along.
Filed a support bug to giganews to make this happen
It looks like Giganews has made the change. I started getting moderator notifications on Saturday morning. On Saturday, there were a couple of messages via Google Groups that appeared in the group before I approved them, and another on Sunday morning, which worried me. On Monday morning, we got a flood of 10 spam messages via Google Groups, and luckily they didn't appear in the newsgroup. Reason in the mailman notification "The message headers matched a filter rule". Maybe it just took a couple of days for Google to pick up the change. In any case, when we get more messages via Google Groups, I'll post the results in this bug.
Got 2 messages via GG today. One was spam, the other was not. Neither appeared in the newsgroup before I went through them, and the non-spam post appeared after I approved it. So things look good from here.
Assignee: server-ops → limed
Considered fixed then
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
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