1010688 - [Midori][3rd_Party_APP][Distant Orbit]The Distant Orbit screen display incompletely when launch it.

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: Other, defect, P2)

Description

[sync-1]

Created an attachment (id=751332)
 pic
 
 DEFECT DESCRIPTION:
  [3rd_Party_APP][Distant Orbit]The Distant Orbit screen display incompletely when launch it.
  REPRODUCING PROCEDURES:
  1.Launch Distant Orbit->The interface of game display incompletely--K.O
 
  EXPECTED BEHAVIOUR:
  The interface of game should display completely.
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
  High
  REPRODUCING RATE:
  5/5
  For FT PR, Please list reference mobile's behavior:

Comment 1

[sync-1]

Attachment: PR676719_Jrdlog

Comment 2

[sync-1]

Attachment: pic

Comment 3

[Lingling Zhao]

The screen of the device is 540x960. 
This app displays well on device with screen 320x480.
Please notify the app developer to fix it, thanks.

Comment 4

[Nicole Fong]

Please review and modify your app designs such that it can be responsive to various screen sizes.  Thank you.

Comment 5

[Vance Chen [:vchen][skype:vance.lucida][[e-mail]]]

Hi Wilcom -

Do you have any update on this issue?

Thanks

Comment 6

[Lingling Zhao]

Hi Wilcom,

This app is pre-installed in our devices for many countries.
It seems that this app is not designed to automatically scale and change its aspect ratio according to screen-size. It cannot work normally on our device with screen 540x960.
Can you help to solve this bug please?

Thanks.

Comment 7

[Lingling Zhao]

@ [e-mail],
Do you have any update for this issue?

Comment 8

[Lingling Zhao]

Vance & Nicole,

This is a block PR in my side.

Can you help to notify the right person? Seems that  [e-mail] is not right.

Thanks.

Comment 9

[Nicole Fong]

Lisa, same with this bug.  [e-mail] has not been responding. Please forward to the correct contact at Distant Orbit and please let me know if there is a new contact.  Thanks!

Comment 10

[Lingling Zhao]

Dears,

Any update for this issue?

Comment 11

[Lingling Zhao]

Nicole,

Does [e-mail] is a valid email address?

Comment 12

[Nicole Fong]

Yes, [e-mail] is a valid e-mail.  However, [e-mail] notified me that the developer is very difficult to contact.

Comment 13

[Nicole Fong]

Reproduced on Flame v2.0.  [e-mail] - please provide potential fix date.  Thanks!