1011381 - [Midori][3rd APK][Congstar]It display black box when tap some icon in main menu

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: Other, defect, P5)

Description

[sync-1]

DEFECT DESCRIPTION:
  It display black box when tap some icon in main menu
 
  REPRODUCING PROCEDURES:
  PRECONDITION:
  1.network is connected
  STEP:
  1.Turn on MS
  2.Launch Congstar into main menu->drop-down status bar->disable wifi or data connection in quick settings
  3.Tap the icon in main menu->It display a black box-->KO
 
  EXPECTED BEHAVIOUR:
  KO:It should prompt no network.
 
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
  Free Test
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
  Medium
 
  REPRODUCING RATE:
  10/10
 
  For FT PR, Please list reference mobile's behavior:

Comment 1

[sync-1]

Attachment: VEDIO

Comment 2

[sync-1]

Attachment: PIC

Comment 3

[sync-1]

Attachment: PIC

Comment 4

[sync-1]

Attachment: VEDIO

Comment 5

[Lingling Zhao]

Please help to fix it, thanks.

Comment 6

[Vance Chen [:vchen][skype:vance.lucida][[e-mail]]]

Hi Nicole -

Could you help to assign to the correct congstar owner?

Thanks

Comment 7

[Nicole Fong]

Harald - Can you please notify [e-mail] about this bug or give this to the correct Partner Engineer to notify him.  He does not have a Bugzilla account.  Thanks!

Comment 8

[:Harald Kirschner :digitarald]

We didn't work with them. In the past Marketplace review team followed up with bugs in long tail apps. Just writing an email to Stephan might also be fine.

Comment 9

[Lingling Zhao]

Dears,

Can you notify the engineer to fix it?
Thanks.

Comment 10

[Lingling Zhao]

Dears,

This app is pre-installed in our devices for many countries, and this bug brings bad user experience, can you help to fix it asap please?

Thanks.

Comment 11

[:Harald Kirschner :digitarald]

(In reply to Lingling Zhao from comment #10)
> Dears,
> 
> This app is pre-installed in our devices for many countries, and this bug
> brings bad user experience, can you help to fix it asap please?

This app is only preloaded in Germany specifically for Congstar. This app is build by the carrier.

I pinged the Support Email on https://marketplace.firefox.com/app/congstar and notified the developer of this bug.

Also lower priority as this only affects UX when the app is offline. Please raise if I missed reasons for this being P2.