Closed Bug 1012751 Opened 11 years ago Closed 11 years ago

Firefox sync fails says cookies are required

Categories

(Firefox :: Untriaged, defect)

29 Branch
x86
Windows XP
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 984098

People

(Reporter: rp3e.a-w_u58sbaq, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:29.0) Gecko/20100101 Firefox/29.0 (Beta/Release) Build ID: 20140506152807 Steps to reproduce: I upgraded to firefox australis under Win xp pro (ugh!). It requires a new sync account to be set up to do a firefox sync. I went to tools -> options -> sync -> create account. I got the error page: cookies required. Options are set to accept cookies and to accept third party cookies with prompt. Under cookie exceptions, no firefox.* cookies are blocked. I have several cookie managers installed: cookie monster, selective cookie delete, ghostery. I checked options and none seem to be blocking cookies from firefox. These addons have not caused problems in the past. I also run RequestPolity and NoScript. I configured them to allow everything but the problem remains. To diagnose, I ran the addon HTTPfox and reloaded the firefox sync page. Results showed: Under headers: GET application/json https://accounts.firefox.com/config Under content: Type: application/json {"cookiesEnabled":false,"fxaccountUrl":"https://api.accounts.firefox.com/v1","language":"en-US"} Then I checked about:config. There was no setting for cookiesEnabled. Then I restarted Firefox in safe mode. The problem remained. Note: This problem also occurs on a second XP system with the same configuration. On Windows 7 system with the same firefox version and addons, the problem doesn't occur. Also, on the win7 system, I saved off the cookie database (cookies.sqlite). I then went into sync successfully. I copied off the cookie database and did a diff between the two versions. There were some minor differences, but nothing discernable, except the doubleclick optout cookie was modified. Any other ideas as to how to diagnose this sync problem? Thanks! Actual results: sync fails - says cookies are required Expected results: New sync should have worked.
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
Summary: Firefox australis sync fails says cookies are required → Firefox sync fails says cookies are required
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