1014378 - Firefox window is not rendered after OMTC enabled

Status: RESOLVED WORKSFORME

(Core :: Graphics, defect)

Description

[Pavel Cvrcek [:JasnaPaka]]

Attachment: Firefox window

Firefox Nightly, latest build.

After OTMC enabled on Windows Firefox window is not rendered correctly (see screenshot). Windows 7, HWA enabled. Not sure what I can provide for debugging (just say).

about:support
==============
drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
description: Intel(R) HD Graphics Family
version: 8.15.10.2347

Comment 1

[Milan Sreckovic [:milan] (needinfo for best results)]

Turning OMTC off in the prefs fixes the problem?

Comment 2

[Pavel Cvrcek [:JasnaPaka]]

Yes, layers.offmainthreadcomposition.enabled to false fixed my problem.

Comment 3

[Bas Schouten (:bas.schouten)]

This is very interesting, could you paste you full about:support graphics section when OMTC is disabled?

Comment 4

[Pavel Cvrcek [:JasnaPaka]]

Full graphics section from about:support:

Adapter Description	Intel(R) HD Graphics Family
Adapter Drivers	igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Adapter RAM	Unknown
Device ID	0x0126
Direct2D Enabled	true
DirectWrite Enabled	true (6.2.9200.16571)
Driver Date	3-28-2011
Driver Version	8.15.10.2347
GPU #2 Active	false
GPU Accelerated Windows	1/1 Direct3D 10
Vendor ID	0x8086
WebGL Renderer	Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote	false
AzureCanvasBackend	direct2d
AzureContentBackend	direct2d
AzureFallbackCanvasBackend	cairo
AzureSkiaAccelerated	0

Comment 5

[Bas Schouten (:bas.schouten)]

(In reply to Pavel Cvrcek (Mozilla.cz) [:JasnaPaka] from comment #4)
> Full graphics section from about:support:
> 
> Adapter Description	Intel(R) HD Graphics Family
> Adapter Drivers	igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32
> igd10umd32
> Adapter RAM	Unknown
> Device ID	0x0126
> Direct2D Enabled	true
> DirectWrite Enabled	true (6.2.9200.16571)
> Driver Date	3-28-2011
> Driver Version	8.15.10.2347
> GPU #2 Active	false
> GPU Accelerated Windows	1/1 Direct3D 10
> Vendor ID	0x8086
> WebGL Renderer	Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex
> vs_3_0 ps_3_0)
> windowLayerManagerRemote	false
> AzureCanvasBackend	direct2d
> AzureContentBackend	direct2d
> AzureFallbackCanvasBackend	cairo
> AzureSkiaAccelerated	0

Hmmm... could you see what happens if you enable OMTC, but also switch gfx.direct2d.disabled to true?

Comment 6

[Pavel Cvrcek [:JasnaPaka]]

(In reply to Bas Schouten (:bas.schouten) from comment #5)
> Hmmm... could you see what happens if you enable OMTC, but also switch
> gfx.direct2d.disabled to true?

It works.

Comment 7

[Bas Schouten (:bas.schouten)]

(In reply to Pavel Cvrcek (Mozilla.cz) [:JasnaPaka] from comment #6)
> (In reply to Bas Schouten (:bas.schouten) from comment #5)
> > Hmmm... could you see what happens if you enable OMTC, but also switch
> > gfx.direct2d.disabled to true?
> 
> It works.

Could you try updating your Intel driver?

Comment 8

[Pavel Cvrcek [:JasnaPaka]]

(In reply to Bas Schouten (:bas.schouten) from comment #7)
> Could you try updating your Intel driver?

Yes, after driver update it works fine. Maybe we should blocklist old version of this driver for HWA?

Current about:support:

Adapter Description	Intel(R) HD Graphics 3000
Adapter Drivers	igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter RAM	Unknown
Device ID	0x0126
Direct2D Enabled	true
DirectWrite Enabled	true (6.2.9200.16571)
Driver Date	1-29-2014
Driver Version	9.17.10.3347
GPU #2 Active	false
GPU Accelerated Windows	1/1 Direct3D 10
Vendor ID	0x8086
WebGL Renderer	Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote	false
AzureCanvasBackend	direct2d
AzureContentBackend	direct2d
AzureFallbackCanvasBackend	cairo
AzureSkiaAccelerated	0

Comment 9

[Elbart]

Please define what you mean with "old".

This is my setup:

Application Basics
------------------

Name: Firefox
Version: 32.0a1
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0

----------

Graphics
--------

Adapter Description: Intel(R) HD Graphics
Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
Adapter RAM: Unknown
ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
Device ID: 0x0046
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 1-30-2013
Driver Version: 8.15.10.2993
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Important Modified Preferences
------------------------------

gfx.direct3d.last_used_feature_level_idx: 1


And I currently have no issues with OMTC. But there are also no newer drivers for this GPU.

According to https://wiki.mozilla.org/Blocklisting/Blocked_Graphics_Drivers#Intel_cards, 8.15.10.2302 and newer are required.

So raising that limit to .2347 should be enough, no?

Comment 10

[Pavel Cvrcek [:JasnaPaka]]

Sorry, I don't know. I am not expert in this area.

Comment 12

[Matt Woodrow (:mattwoodrow)]

I had a play with this, but unfortunately I can't find a way to install old enough intel drivers on my machine to reproduce the issue.

All we know at the moment is that <= .2347 is broken and >= .2993 works.

I guess we should blacklist <= .2347 and see if we get more reports like this. It shouldn't be hard to bump the blacklist number up.

Comment 14

[pal-moz]

dupe of bug 1083071 ?