Closed Bug 1014381 Opened 10 years ago Closed 10 years ago

[Tarako] Sometimes tarako crash automatically and back to menu interface while using Youtube app

Categories

(Firefox OS Graveyard :: Performance, defect)

Product:
Firefox OS Graveyard
Component:
Performance
Platform:
ARM
Linux
Type:
defect
Priority:
Not set
Severity:
major

Tracking

(b2g-v1.3T affected)

Status:
RESOLVED WORKSFORME
Tracking Flags:
Tracking Status
b2g-v1.3T --- affected

People

(Reporter: james.zhang, Unassigned)

References

Details

(Whiteboard: [sprd298584 ] [partner-blocker] LMK)

Attachments

(1 file)

Youtube_slog.rar
352.15 KB, application/x-rar
Details
1.Sometimes tarako crash automatically and back to menu interface while using Youtube app. 2.tarako fail to have smooth scroll on videos list while using Youtube app.
blocking-b2g: --- → 1.3T?
Whiteboard: [sprd298584 ]
Wait our QA catch new log.
James, could you please attach a logcat and dmesg log for the 1st issue.
Blocks: b2g-youtube
Flags: needinfo?(james.zhang)
Attached file Youtube_slog.rar —
Flags: needinfo?(james.zhang)
Ying, please track this issue.
Flags: needinfo?(ying.xu)
I only found YouTube was killed by LMK at background, the timestamp is 20:40:52 and 20:43:34. In these two cases, YouTube is back to background due to Communications is running at foreground, so YouTube was killed by LMK is reasonable. Moreover, I also didn't find any crash in main.log 3460:05-22 20:40:52.657 <4>0[ 377.313847] lowmem_shrink send sigkill to 579 (YouTube), adj 10, size 8480 ... 05-22 20:40:52.676 <6>0[ 377.320385] [ 579] 10579 579 22408 5307 0 10 667 YouTube 05-22 20:40:52.676 <6>0[ 377.320450] [ 615] 10615 615 16395 4111 0 2 134 Communications ... 3720:05-22 20:41:24.015 <4>0[ 408.677491] lowmem_shrink send sigkill to 615 (Communications), adj 10, size 5493 ... 05-22 20:41:24.040 <6>0[ 408.682704] [ 615] 10615 615 15660 3018 0 10 667 Communications 05-22 20:41:24.040 <6>0[ 408.682773] [ 791] 10791 791 19862 7949 0 2 134 YouTube ... 4233:05-22 20:42:56.511 <4>0[ 501.171767] lowmem_shrink send sigkill to 372 (Homescreen), adj 8, size 5665 ... 05-22 20:42:56.526 <6>0[ 501.178979] [ 791] 10791 791 22528 5767 0 2 134 YouTube 05-22 20:42:56.526 <6>0[ 501.179043] [ 818] 10818 818 14627 3687 0 1 67 Communications ... 4503:05-22 20:43:34.141 <4>0[ 538.803814] lowmem_shrink send sigkill to 791 (YouTube), adj 10, size 7952 ... 05-22 20:43:34.142 <6>0[ 538.808976] [ 791] 10791 791 20911 5710 0 10 667 YouTube 05-22 20:43:34.142 <6>0[ 538.809041] [ 818] 10818 818 16395 4807 0 6 400 Communications ... Hi James, we might need your help to confirm whether you recieved/make any call when you are doing tests. From the log, we can see Communication app starts. Could you help to provide the video to let us know what happened that you think YouTube app is crash?
Flags: needinfo?(james.zhang)
Let's check it with our Indian QA.
Flags: needinfo?(james.zhang)
The reason that Communication app starts and jumps to foreground is DUT received USSD. 05-22 20:40:39.408 85 85 I Gecko : -*- RadioInterface[0]: Received message from worker: {"rilMessageType":"USSDReceived","message":"LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01.\nKaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ","sessionEnded":true,"rilMessageClientId":0} 05-22 20:40:39.408 85 85 I Gecko : -*- RadioInterface[0]: USSDReceived {"rilMessageType":"USSDReceived","message":"LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01.\nKaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ","sessionEnded":true,"rilMessageClientId":0} 05-22 20:40:39.408 85 85 I Gecko : -*- RadioInterface[0]: handleUSSDReceived {"rilMessageType":"USSDReceived","message":"LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01.\nKaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ","sessionEnded":true,"rilMessageClientId":0} 05-22 20:40:39.698 85 85 I Gecko : -*- RILContentHelper: Received message 'RIL:USSDReceived': {"clientId":0,"data":{"rilMessageType":"USSDReceived","message":"LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01.\nKaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ","sessionEnded":true,"rilMessageClientId":0}} 05-22 20:40:40.108 85 85 I Gecko : -*- RadioInterface[0]: Received message from worker: {"rilMessageType":"USSDReceived","sessionEnded":true,"rilMessageClientId":0} 05-22 20:40:40.108 85 85 I Gecko : -*- RadioInterface[0]: USSDReceived {"rilMessageType":"USSDReceived","sessionEnded":true,"rilMessageClientId":0} 05-22 20:40:40.108 85 85 I Gecko : -*- RadioInterface[0]: handleUSSDReceived {"rilMessageType":"USSDReceived","sessionEnded":true,"rilMessageClientId":0} 05-22 20:40:40.138 85 85 I Gecko : -*- RILContentHelper: Received message 'RIL:USSDReceived': {"clientId":0,"data":{"rilMessageType":"USSDReceived","sessionEnded":true,"rilMessageClientId":0}} 05-22 20:42:53.798 85 85 I Gecko : -*- RadioInterface[0]: Received message from worker: {"rilMessageType":"USSDReceived","message":"LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01.\nKaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ","sessionEnded":true,"rilMessageClientId":0} 05-22 20:42:53.798 85 85 I Gecko : -*- RadioInterface[0]: USSDReceived {"rilMessageType":"USSDReceived","message":"LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01.\nKaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ","sessionEnded":true,"rilMessageClientId":0} 05-22 20:42:53.798 85 85 I Gecko : -*- RadioInterface[0]: handleUSSDReceived {"rilMessageType":"USSDReceived","message":"LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01.\nKaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ","sessionEnded":true,"rilMessageClientId":0} 05-22 20:42:55.028 85 85 I Gecko : -*- RILContentHelper: Received message 'RIL:USSDReceived': {"clientId":0,"data":{"rilMessageType":"USSDReceived","message":"LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01.\nKaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ","sessionEnded":true,"rilMessageClientId":0}} 05-22 20:42:55.028 85 85 I Gecko : -*- RadioInterface[0]: Received message from worker: {"rilMessageType":"USSDReceived","sessionEnded":true,"rilMessageClientId":0} 05-22 20:42:55.028 85 85 I Gecko : -*- RadioInterface[0]: USSDReceived {"rilMessageType":"USSDReceived","sessionEnded":true,"rilMessageClientId":0} 05-22 20:42:55.028 85 85 I Gecko : -*- RadioInterface[0]: handleUSSDReceived {"rilMessageType":"USSDReceived","sessionEnded":true,"rilMessageClientId":0} 05-22 20:42:55.068 85 85 I Gecko : -*- RILContentHelper: Received message 'RIL:USSDReceived': {"clientId":0,"data":{"rilMessageType":"USSDReceived","sessionEnded":true,"rilMessageClientId":0}} 05-22 20:46:16.928 85 85 I Gecko : -*- RadioInterface[0]: Received message from worker: {"rilMessageType":"USSDReceived","message":"LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01.\nKaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ","sessionEnded":true,"rilMessageClientId":0} 05-22 20:46:16.928 85 85 I Gecko : -*- RadioInterface[0]: USSDReceived {"rilMessageType":"USSDReceived","message":"LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01.\nKaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ","sessionEnded":true,"rilMessageClientId":0} 05-22 20:46:16.928 85 85 I Gecko : -*- RadioInterface[0]: handleUSSDReceived {"rilMessageType":"USSDReceived","message":"LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01.\nKaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ","sessionEnded":true,"rilMessageClientId":0} 05-22 20:46:17.358 85 85 I Gecko : -*- RILContentHelper: Received message 'RIL:USSDReceived': {"clientId":0,"data":{"rilMessageType":"USSDReceived","message":"LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01.\nKaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ","sessionEnded":true,"rilMessageClientId":0}} 05-22 20:46:17.628 85 85 I Gecko : -*- RadioInterface[0]: Received message from worker: {"rilMessageType":"USSDReceived","sessionEnded":true,"rilMessageClientId":0} 05-22 20:46:17.628 85 85 I Gecko : -*- RadioInterface[0]: USSDReceived {"rilMessageType":"USSDReceived","sessionEnded":true,"rilMessageClientId":0} 05-22 20:46:17.628 85 85 I Gecko : -*- RadioInterface[0]: handleUSSDReceived {"rilMessageType":"USSDReceived","sessionEnded":true,"rilMessageClientId":0} 05-22 20:46:17.668 85 85 I Gecko : -*- RILContentHelper: Received message 'RIL:USSDReceived': {"clientId":0,"data":{"rilMessageType":"USSDReceived","sessionEnded":true,"rilMessageClientId":0}}
So the story is probably like this: User watches youtube with data network, and the network operator sends balance report through USSD which brought comms app up to foreground. Since comms app have higher priority than youtube app and device is under memory pressure, so youtube app is killed by LMK.
There is no CS call alive. Youtube was killed due to LMK. 05-22 20:40:39.398 96 219 D RILC : [UNSL]< UNSOL_ON_USSD {0,LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01. 05-22 20:40:39.398 96 219 D RILC : Kaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ,15} 05-22 20:40:39.408 85 317 I Gecko : RIL Worker: [0] On USSD. Type Code: 0 Message: LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01. 05-22 20:40:39.408 85 317 I Gecko : Kaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ... 05-22 20:40:52.878 85 85 E OomLogger: [Kill]: lowmem_shrink send sigkill to 579 (YouTube), adj 10, size 8480 ... 05-22 20:42:53.778 96 219 D RILC : [UNSL]< UNSOL_ON_USSD {0,LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01. 05-22 20:42:53.778 96 219 D RILC : Kaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ,15} 05-22 20:42:53.798 85 317 I Gecko : RIL Worker: [0] On USSD. Type Code: 0 Message: LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01. 05-22 20:42:53.798 85 317 I Gecko : Kaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ... 05-22 20:43:34.998 85 85 E OomLogger: [Kill]: lowmem_shrink send sigkill to 791 (YouTube), adj 10, size 7952 ... 05-22 20:46:16.918 96 219 D RILC : [UNSL]< UNSOL_ON_USSD {0,LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01. 05-22 20:46:16.918 96 219 D RILC : Kaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316 ,15} 05-22 20:46:16.928 85 317 I Gecko : RIL Worker: [0] On USSD. Type Code: 0 Message: LastCall Charge Rs. 0.0 , Call Duration 00:00:00 .Current balance Rs. 330.01. 05-22 20:46:16.928 85 317 I Gecko : Kaise dikhen Khoobsurat? Jaane Ayurveda Guru se, Call 5351316
Whiteboard: [sprd298584 ] → [sprd298584 ] [partner-blocker]
Whiteboard: [sprd298584 ] [partner-blocker] → [sprd298584 ] [partner-blocker] LMK
Hi Marvin, let's close the bug as WFM if partner cannot reproduce it further. thanks
Flags: needinfo?(mkhoo)
(In reply to Joe Cheng [:jcheng] from comment #10) > Hi Marvin, let's close the bug as WFM if partner cannot reproduce it > further. thanks 05-22 20:40:52.878 85 85 E OomLogger: [Kill]: lowmem_shrink send sigkill to 579 (YouTube), adj 10, size 8480 youtube was killed when at background. It's OK for you to mark this bug as WFM
Flags: needinfo?(ying.xu)
the following STR is non repro now, thus, please close. 1.Sometimes tarako crash automatically and back to menu interface while using Youtube app. 2.tarako fail to have smooth scroll on videos list while using Youtube app. however,we should track https://bugzilla.mozilla.org/show_bug.cgi?id=1016885 it's related to device receives USSD and YouTube being killed in background.
Flags: needinfo?(mkhoo)
per comment #1 WFM and clearing the nom.
Status: NEW → RESOLVED
blocking-b2g: 1.3T? → ---
Closed: 10 years ago
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: