1016602 - Non-admin users getting logged out when adding an event

Status: RESOLVED FIXED

(Webmaker Graveyard :: Events, defect)

Description

[Cassie McDaniel [:cassiemc]]

Amira has gotten several emails today about folks getting logged out when they try to add an event.

amirad: Here's a description from someone on albania this morning "I tried to add an event on the Webmaker event list, but Persona logs me out automatically after some seconds. Wierd…"

Most people are having the exact same problem - this is the complaint for 3 of them "The website for signing up an event is super broke from my end. Have you had any complaints? If I click anywhere off the page, it reloads and says I'm not logged in."

Cade looked into it a bit and found:
cade: woah
cade: the app just logged me out
cade: lol "X-CSRF-Token:	undefined" might be troublesome
cade: okay, so when I manage to get around login issues, I'm definitely seeing an internal server error on event creation (for non admin accounts)

I was able to add an event, presumably b/c I am an admin?, although it didn't show up in Upcoming events. Filed another bug for that – bug 1016572

Comment 1

[Matt Thompson (@OpenMatt :OpenMatt)]

* Chris can you do a quick update on this one when you have a sec? Want to make sure we communicate well with users affected by this.

Comment 2

[Chris DeCairos (:cade)]

This was being caused by a bad config on the production events app. It wasn't properly setting the super cookie for webmaker logins. I've updated the config, and everything appears to be okay.

Lets leave this open for a bit and confir that things are working again.

Comment 3

[Matt Thompson (@OpenMatt :OpenMatt)]

* Thanks for solving this Chris.

* Any updates?

Comment 4

[Amira]

I asked the people who had the issue to re-upload and it seemed to work fine (for those that actually re-uploaded).

Comment 5

[Chris DeCairos (:cade)]

It sounds like we can officially call this resolved!