Closed Bug 1018361 Opened 10 years ago Closed 10 years ago

[B2G][Flame][System] White screen is encountered, possible relation to keyboard pop up

Categories

(Firefox OS Graveyard :: Gaia::System, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-v2.0 affected)

RESOLVED DUPLICATE of bug 1016821
Tracking Status
b2g-v2.0 --- affected

People

(Reporter: rpribble, Unassigned)

Details

(Whiteboard: [2.0-flame-test-run-1], [FT:System-Platform])

Attachments

(1 file)

Attached file Logcat.txt
Description:
A white screen is seen frequently when using the device. It has been encountered while in the settings app and in the sms app. It seems to be linked with something being broken while the keyboard is activated, then going idle or moving to another screen. Three apps were open in the background while I was able to repro the issue. After the white screen occurs, the user is able to press the lock button, then unlock the device normally to clear the white screen.

I apologize for the crummy repro steps. I was able to get a logcat of the issue occurring and wanted to get it logged, but my repro steps are not successful on other devices I have tried. I have alerted the team to a possible connection with the keyboard being activated and will be watching for better repro steps throughout testing today.

Repro Steps:
1) Updated Flame to BuildID: 20140530040207
2) Cause a break in the keyboard/lockscreen as described in bug 1018335
3) Lock device and plug in usb to laptop while still awake
4) Wait for lock screen to idle to black (white screen will be seen instead)

Actual:
Device will show white screen when working with pages utilizing the keyboard, or when phone idles to sleep.

Expected:
No white screen is ever seen.

Environmental Variables:
Device: Flame v2.0 MOZ ril
BuildID: 20140530040207
Gaia: 26d8fcab9b61f46451600f39c51e0387ef3c4f88
Gecko: e6f113c83095
Version: 32.0a1
Firmware Version: v1.2-device.cfg

Notes: Possible relation to bug 1014095?

Repro frequency: 60%
See attached: Logcat
Possible related bugs:
bug 1014095
bug 1005782
I have seen a white screen happen on the Flame previously.

Can we work on nailing down clear STR here? I'm leaving steps-wanted for that.
Keywords: steps-wanted
Whiteboard: [2.0-flame-test-run-1] → [2.0-flame-test-run-1], [FT:System-Platform]
Status: NEW → RESOLVED
Closed: 10 years ago
Keywords: steps-wanted
Resolution: --- → DUPLICATE
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