crash in CRpcChannelBuffer::SendReceive(tagRPCOLEMESSAGE*, unsigned long*) in SafeGuard64.DLL

NEW
Unassigned

Status

External Software Affecting Firefox
Other
P3
normal
4 years ago
7 months ago

People

(Reporter: juanb, Unassigned)

Tracking

({crash})

unspecified
x86_64
Windows 7
crash

Firefox Tracking Flags

(firefox32 wontfix, firefox-esr52 wontfix, firefox56 wontfix, firefox57 wontfix, firefox58 affected)

Details

(Whiteboard: [AV:SafeGuard64], crash signature)

(Reporter)

Description

4 years ago
This bug was filed from the Socorro interface and is 
report bp-89d90c92-7214-47f1-908e-8e4e52140530.
=============================================================

This is somewhere in the top 50 crashers on nightly 32.0a1. It's not new, but there are more reports after 5/16 or so. All of these happen in Win7 amd64 machines. No comments so far.

I don't know where to file it. I looked at the raw dump, but I couldn't recognize something I could point to.

More reports can be found here: https://crash-stats.mozilla.com/report/list?product=Firefox&signature=CRpcChannelBuffer%3A%3ASendReceive%28tagRPCOLEMESSAGE%2A%2C+unsigned+long%2A%29

Updated

3 years ago
Crash Signature: [@ CRpcChannelBuffer::SendReceive(tagRPCOLEMESSAGE*, unsigned long*)] → [@ CRpcChannelBuffer::SendReceive(tagRPCOLEMESSAGE*, unsigned long*)] [@ CRpcChannelBuffer::SendReceive]
This seems to be a crash in third-party code SafeGuard64.DLL
bp-5181663f-7c38-4cc1-9a50-c8e6d2161104
Component: General → Other
Product: Core → External Software Affecting Firefox
Summary: crash in CRpcChannelBuffer::SendReceive(tagRPCOLEMESSAGE*, unsigned long*) → crash in CRpcChannelBuffer::SendReceive(tagRPCOLEMESSAGE*, unsigned long*) in SafeGuard64.DLL
Version: 32 Branch → unspecified

Updated

7 months ago
Priority: -- → P3
Whiteboard: [AV:SafeGuard64]

Updated

7 months ago
Severity: critical → normal
This crash only affects 64-bit Windows 7.
status-firefox56: --- → affected
status-firefox58: --- → affected
OS: Windows NT → Windows 7
Hardware: All → x86_64
There's a very small number of reports, we are not going to fix by 57.
status-firefox32: affected → wontfix
status-firefox56: affected → wontfix
status-firefox57: --- → wontfix
status-firefox-esr52: --- → wontfix
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