Disable Voicemail service on Flame devices

RESOLVED FIXED

Status

Firefox OS
Gaia::UI Tests
RESOLVED FIXED
3 years ago
3 years ago

People

(Reporter: viorela, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

3 years ago
Can someone from MV disable the voicemail on the Flame devices?
The voicemail notifications are causing test_receive_active_sync_email.py to fail . Thanks!
(Reporter)

Updated

3 years ago
Flags: needinfo?(mozbugs.retornam)
I cleared voicemail on all SIMS please let me know if you are still seeing this.
Flags: needinfo?(mozbugs.retornam)
This issue was reproduced today on b2g-2. 
Can someone please investigate this?
Flags: needinfo?(mozbugs.retornam)
(In reply to Robert Chira [:RobertC] from comment #2)
> This issue was reproduced today on b2g-2. 
> Can someone please investigate this?

Voicemail cleared on B2G-2 and B2g-3.
Flags: needinfo?(mozbugs.retornam)
This issue reappeared in the latest aurora flame test run on b2g-2.
Can we clear and disable voicemail on all devices?

http://selenium.qa.mtv2.mozilla.com:8080/view/B2G/job/b2g.flame.mozilla-aurora.ui.non-smoketest/3/HTML_Report/
Flags: needinfo?(mozbugs.retornam)
(In reply to Robert Chira [:RobertC] from comment #4)
> This issue reappeared in the latest aurora flame test run on b2g-2.
> Can we clear and disable voicemail on all devices?
> 
> http://selenium.qa.mtv2.mozilla.com:8080/view/B2G/job/b2g.flame.mozilla-
> aurora.ui.non-smoketest/3/HTML_Report/


I dont know why this keeps happening. Dylan and I tried the TMobile and ATT methods for disabling voicemail completely. I'll look at this again with him when he gets in today.
Flags: needinfo?(mozbugs.retornam) → needinfo?(dwong)
We've filed a service request and they are working on disabling voicemail for the SIMs.
Flags: needinfo?(dwong)
Currently 5 T-mobile numbers have had their voicemail disabled. This should include b2g-15. The rest are for upcoming Flame devices. We are currently waiting for 5 AT&T numbers to have their voicemails' deactivated. These would include b2g-13, 14, and 4. After those the service desk will send in the remaining b2g devices' numbers to have voicemail deactivated.

Comment 8

3 years ago
Thanks Dylan!
As far as I know, all voicemails should be disabled by now.
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → FIXED
Thanks for fixing this Dylan
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