Closed Bug 1022815 Opened 10 years ago Closed 10 years ago

Tons of legitimate IRC users were suddenly banned from IRC (supposedly for "spamming"), on 2014-06-09 at ~11:20 PDT

Categories

(Infrastructure & Operations :: Infrastructure: Other, task)

Product:
Infrastructure & Operations
Component:
Infrastructure: Other
Platform:
x86
macOS
Type:
task
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: dtate, Unassigned)

References

Details

I messaged @mardi (Mardi Douglass) and used a colloquial term and it says I spammed and has banned me from all Mozilla IRC. Not good!
I was banned too (as was mconley). I didn't say anything nasty thought. :) Moving this to the right product.
Assignee: nobody → infra
Component: IRC → Infrastructure: Other
Product: Chat Core → Infrastructure & Operations
QA Contact: jdow
Version: trunk → other
Apparently a huge number of usernames / IP addresses were banned, all of a sudden, for no obvious reason.

I saw IRC messages go by for ~25 users being banned "for spamming", and then I was disconnected & am unable to reconnect because "(User has been banned from Mozilla (no spamming here))"
Summary: Banned for messaging @mardi → Tons of legitimate IRC users were suddenly banned from IRC (supposedly for "spamming"), on 6/9/2014 at ~11:20 PDT
Summary: Tons of legitimate IRC users were suddenly banned from IRC (supposedly for "spamming"), on 6/9/2014 at ~11:20 PDT → Tons of legitimate IRC users were suddenly banned from IRC (supposedly for "spamming"), on 2014-06-09 at ~11:20 PDT
Seems to have been fixed. (At least, I can reconnect now.)
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
I was also messaging Mardi Douglass at the time, if that helps diagnose what went wrong.
(In reply to Mike Conley (:mconley) from comment #4)
> I was also messaging Mardi Douglass at the time

(I was not, FWIW.)
Ms2ger says this was from a typo'd regular expression. (intended to ban an actual spammer, but it caught a bunch of legitimate people accidentally.)
I'm still locked out. ;-)
Status: RESOLVED → REOPENED
Resolution: WORKSFORME → ---
Nevermind, it looks like I'm fixed now.  Either someone just fixed this or forcing a /reconnect via IRCCloud and not just a reload of the web app did the right thing.
Status: REOPENED → RESOLVED
Closed: 10 years ago → 10 years ago
Resolution: --- → FIXED
Didn't see this bug until after the fact, but for the people CCed here that didn't see it elsewhere, the explanation is at https://status.mozilla.org/en-US/detail/104/
You need to log in before you can comment on or make changes to this bug.