Closed
Bug 1023724
Opened 10 years ago
Closed 10 years ago
Can't access email folders after upgrade in Thunderbird
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: ramsden, Unassigned)
Details
(Keywords: dataloss)
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0 (Beta/Release)
Build ID: 20140506152807
Steps to reproduce:
Allowed an up date.
start Thunderbird.
Actual results:
ran the upgrade to 24.6
NONE of my email folders, except an inbox I rarely use are available. Nothing I did could change that, except deleting that inbox. Now my main inbox shows, but none of the boxes associated with that account. forget about any other account.
Expected results:
it should have worked! all access to all accounts, and folders!
I'm going to have to re-evaluate my decision on e-mail clients. This is unacceptable. When it's worse than worseless free is too expensive.
Comment 1•10 years ago
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||
richard, did you recover your folders?
Severity: normal → critical
Flags: needinfo?(ramsden)
Keywords: dataloss
Whiteboard: [closeme 2014-08-01]
Reporter | ||
Comment 2•10 years ago
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After several restarts all but one acct was restored. A couple weeks later that one showed up.
I didn't do anything specific to get these accts to work again. Weird.
One thing that bothers me. There used to be a unified view of all my inboxes, I can't find how to re-enable that.
Flags: needinfo?(ramsden)
Comment 3•10 years ago
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(In reply to richard ramsden from comment #2)
> One thing that bothers me. There used to be a unified view of all my
> inboxes, I can't find how to re-enable that.
Alt | view | Folders | Unified
for now let's keep the bug open for your original issue
Updated•10 years ago
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Whiteboard: [closeme 2014-08-01]
Comment 4•10 years ago
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(In reply to richard ramsden from comment #2)
> After several restarts all but one acct was restored. A couple weeks later
> that one showed up.
> I didn't do anything specific to get these accts to work again. Weird.
Given that we do not know what caused this, but also currently cannot reproduce, I'll close this incomplete. Please reopen if you see the problem again
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → INCOMPLETE
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Description
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