1023833 - firefox.exe process doesn't stop after closing firefox (sometimes crash)

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[invisible1979]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 (Beta/Release)
Build ID: 20140605174243

Steps to reproduce:

Start firefox, close firefox.


Actual results:

Since the update to version 30 yesterday, firefox process don't stop running after closing firefox. Previews version worked perfect.
Every time when i started firefox one time and closed it, the process keeps running and need to manualy stop the process in task manager.
If i don't stop the process manualy, i can't start firefox anymore and get the message that it is already running.
Friends have the same problem since the update to version 30.


Expected results:

Stopping the process after closing firefox.

Comment 1

[invisible1979]

Sometimes when i close firefox i get a message that it crashed.

Problemsignatur:
  Problemereignisname:	APPCRASH
  Anwendungsname:	firefox.exe
  Anwendungsversion:	30.0.0.5269
  Anwendungszeitstempel:	5391420b
  Fehlermodulname:	StackHash_414c
  Fehlermodulversion:	0.0.0.0
  Fehlermodulzeitstempel:	00000000
  Ausnahmecode:	80000002
  Ausnahmeoffset:	7707d7e8
  Betriebsystemversion:	6.1.7601.2.1.0.768.3
  Gebietsschema-ID:	1031
  Zusatzinformation 1:	414c
  Zusatzinformation 2:	414c61ee2e09c9dbb0fc6f8953dab15c
  Zusatzinformation 3:	2da6
  Zusatzinformation 4:	2da6c5b4ae0546a78c40421b69b8e401

Comment 2

[Wayne Mery (:wsmwk)]

does it still crash or hang  with newest firefox started in safe mode?  If yes, please post your crash ID.
see  https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

Comment 3

[Phoenix]

Resolved per whiteboard