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There is no email program associated to perform the requested action

RESOLVED INCOMPLETE

Status

Thunderbird
Untriaged
RESOLVED INCOMPLETE
3 years ago
2 years ago

People

(Reporter: lorre.herbert, Unassigned)

Tracking

24 Branch
x86_64
Windows 8

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; WOW64; Trident/6.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; HPDTDFJS; .NET CLR 1.1.4322; BRI/2)

Steps to reproduce:

Created a PDF (doPDF V7), opened the PDF in Adobe Reader. Pressed the email button. Emails send fine from inside the program, but unable to send from any others, or from right clicking and trying to send one.

Happened after a security update "v.24.6.0, released: June 10, 2014"


Actual results:

Got an error :

"There is no email program associated to perform the requested action.  Please install an email program or, if one is already installed, create an association in the Default Programs control panel."




Expected results:

Should have opened an email window

Comment 1

3 years ago
Looks like Windows forgot that Thunderbird is supposed to be the default e-mail client.

See http://kb.mozillazine.org/Default_mail_client#Windows for some options what to try.
Hopefully this fixes it.
Herbert do you still see this problem?
Flags: needinfo?(lorre.herbert)
Whiteboard: [closeme 2015-06-07]
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Flags: needinfo?(lorre.herbert)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2015-06-07]
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