Zayo maintenance on PAO1 to SJC2 POP circuit (fun!)

RESOLVED FIXED

Status

mozilla.org Graveyard
Server Operations: MOC
RESOLVED FIXED
3 years ago
3 years ago

People

(Reporter: dcurado, Unassigned)

Tracking

Details

(Whiteboard: [netops maintenance])

(Reporter)

Description

3 years ago
Today we received notification from Zayo that they will be doing maintenance
on the 10G circuit between PAO1 and SJC2.

Our WAN infrastructure should be able to handle this outage.
We will see some route churn, and someone from netops should be
on hand when this occurs, just in case there are surprises.

*This email serves as official notification that Zayo and/or one of its
providers will be performing maintenance on its network as described below.
This maintenance may affect services you have with us.Maintenance Ticket #:
*TTN-476207

*Urgency: *Planned

*Date Notice Sent: *6/17/2014

*Customer: *Mozilla Corporation

*Attention:*

*Please respond within 48 hours to mr@zayo.com <mr@zayo.com> with your
approval or request to change the date and/or time of this maintenance
event. Providing us with this information will assure us that you have
received the notification and will allow us, in a timely manner, to resolve
any conflicts arising from this scheduled maintenance.*

*NOTE: In the event no response is received this maintenance will continue
as planned during the following maintenance window(s).*

*Maintenance Window: *00:01 - 05:00 Eastern

*Primary Date: *02 July 2014

*Backup Date: *03 July 2014

*Location of Maintenance: *Sunnyvale, CA

*Reason for Maintenance: *Zayo will have tech onsite to place a 5db
attenuator on AMP port @ 255 Caspian Dr., Sunnyvale, CA

*Expected Impact: *SA (Service Affecting)

*Circuit(s) Affected: *

Circuit ID

Impact

A Loc

Z Loc

/OGYX/067272/ /ZYO /

Down Hard Up to 30 Minutes

PLALCA01001

SNTCCAJD

Please contact the Zayo Maintenance Team with any questions regarding this
maintenance event. Please reference the Maintenance Ticket number listed at
the top of this notification when calling.

*Maintenance Team Contacts:*

*Zayo Maintenance Team | Zay**o** Group*

US Toll free:  1.866.236.2824 Opt 4

US Local:  1.918.295.7191
(Reporter)

Updated

3 years ago
Whiteboard: [netops maintenance]
(Reporter)

Comment 1

3 years ago
this work has been completed.
(Reporter)

Updated

3 years ago
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → FIXED
(Assignee)

Updated

3 years ago
Product: mozilla.org → mozilla.org Graveyard
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