Maintenance notification from TW Telecom, for PDX1 DIA circuit, July 30th

RESOLVED FIXED

Status

RESOLVED FIXED
4 years ago
4 years ago

People

(Reporter: dcurado, Unassigned)

Tracking

Details

(Whiteboard: [netops maintenance])

(Reporter)

Description

4 years ago
TW has sent us notification that they will be doing maintenance on the circuit
that provides PDX1 with DIA.

From what I can tell, PDX1 only has one connection, so that office will lose
connectivity during this maintenance window.



Scheduled Maintenance Notification	   	   	   	   	                    
	   	   			                
	   			     	
	                       
	    tw telecom Maintenance Notification - INITIAL
		
tw telecom is scheduled to perform Scheduled Maintenance on our network.
	                    
	                      	  
         		   This maintenance will be SERVICE Affecting and may affect some of your services.	   	               	         
	                	                           
	     	        Customer Name	                                                  
                        MOZILLA CORPORATION                         
                     Account Number	                                            
         		   320797                                  
                          Account Name                               
                              MOZILLA CORPORATION                                                   
                                 Scheduled Maintenance ID                                         
                                   SM000084525                                                    
                                 Customer Reference Number                                         
                                                                              
		                     tw telecom Market                                  
                             Portland                                         
                           Description                                
                            I# Order - On-Net to On-Net             	                   
	                     Maint. Window - Start Time                  
                             07/30/2014 11:00:00 PM (Mountain Time)                                          
                              Maint. Window - End Time                                   
                                07/31/2014 2:00:00 AM (Mountain Time)              	                      
                               Estimated Downtime within Maint. Window                                 
                              20 to 30 minutes               	  	                    
                            Customer Notes                                
                                                             
               
 Service Address
Circuit Affected - (Customer Circuit ID)
Service Impact
None Found (Address ID: XXXX)
60/KFFN/106194/TWCS
Down   

                If you have any questions regarding this Scheduled Maintenance, please call the Change Management Center at (866) 396-1942.          
                   Scheduled Maintenance notifications may be viewed by visiting the MyNotifications section of MyPortal at 	                    https://customerportal.twtelecom.com/                        
             To register for MyPortal, click on the link below.                      
              
        
           Thank you for choosing                  tw telecom.
(Reporter)

Updated

4 years ago
Whiteboard: [netops maintenance]
Added to oncall notes in etherpad.
Summary: Maintenance notification from TW Telecom, for PDX1 DIA circuit → Maintenance notification from TW Telecom, for PDX1 DIA circuit, July 30th
(Reporter)

Comment 2

4 years ago
This work should be completed by now.
Status: NEW → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → FIXED
(Assignee)

Updated

4 years ago
Product: mozilla.org → mozilla.org Graveyard
You need to log in before you can comment on or make changes to this bug.