Unable to connect mm-ub-1310-64-2 in qa.scl3.mozilla.com

RESOLVED FIXED

Status

Mozilla QA
Infrastructure
RESOLVED FIXED
4 years ago
4 years ago

People

(Reporter: Daniel Gherasim, Assigned: whimboo)

Tracking

Version 2
x86_64
Linux

Details

(Reporter)

Description

4 years ago
We can't connect to mm-ub-1310-64-2 via vnc, rdp or ssh.
The machine stucked when restarting it during an update.
We also got some errors while updating it:
> Errors were encountered while processing:
>  udev
>  systemd-services
>  libpam-systemd:amd64
>  indicator-datetime
>  gnome-control-center-datetime
>  udisks
>  udisks2
>  usb-creator-common
>  usb-creator-gtk
>  xserver-xorg-core
>  xserver-xorg-video-intel
>  xserver-xorg-video-openchrome
> E: Sub-process /usr/bin/dpkg returned an error code (1)

Then restarting it cause it to stuck.
(Assignee)

Comment 1

4 years ago
You should really not restart a system when problems like those have been encountered during an update. Instead those have to be fixed first! This could leave the machine in a un-bootable state.
(Assignee)

Updated

4 years ago
Assignee: nobody → hskupin
Status: NEW → ASSIGNED
(Assignee)

Comment 2

4 years ago
So I booted into 3.11.0-14-generic, and run `apt-get upgrade` again to finish off the remaining tasks. This also re-created the initramfs for 3.11.0-23-generic, which is the updated kernel.

# apt-get upgrade
Reading package lists... Done
Building dependency tree       
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
12 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue [Y/n]? 
Setting up udev (204-0ubuntu19.2) ...
udev stop/waiting
udev start/running, process 8623
Removing 'diversion of /bin/udevadm to /bin/udevadm.upgrade by fake-udev'
update-initramfs: deferring update (trigger activated)
Setting up systemd-services (204-0ubuntu19.2) ...
Setting up libpam-systemd:amd64 (204-0ubuntu19.2) ...
Setting up indicator-datetime (13.10.0+13.10.20131023.2-0ubuntu1.1) ...
Setting up gnome-control-center-datetime (13.10.0+13.10.20131023.2-0ubuntu1.1) ...
Setting up udisks (1.0.4-8ubuntu1.1) ...
Setting up udisks2 (2.1.0-4ubuntu0.1) ...
Setting up usb-creator-common (0.2.50.1) ...
Setting up usb-creator-gtk (0.2.50.1) ...
Setting up xserver-xorg-core (2:1.14.5-1ubuntu2~saucy1) ...
Setting up xserver-xorg-video-intel (2:2.99.904-0ubuntu2.1) ...
Setting up xserver-xorg-video-openchrome (1:0.3.1-0ubuntu2.2) ...
Processing triggers for initramfs-tools ...
update-initramfs: Generating /boot/initrd.img-3.11.0-23-generic

After a reboot the machine can use the new kernel, and is up. I reconnected it to Jenkins.
Status: ASSIGNED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → FIXED
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