Closed Bug 1027306 Opened 11 years ago Closed 10 years ago

Sanctuary Vidyo status out of sync on Crestron App

Categories

(Infrastructure & Operations :: AVOps: Crestron, task)

Product:
Infrastructure & Operations
Component:
AVOps: Crestron
Platform:
x86
macOS
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: ghuerta, Unassigned)

References

Details

Crestron app was displaying the connected call UI when the Vidyo unit was not in a call, which prevented a call from being initiated.
Aaron can you check the logs of the Crestron unit.
It looks like this room is also missing the IR to USB adapter on the Vidyo unit.
Blocks: 983782
Unable to reproduce this again.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
Product: Audio/Visual Infrastructure → Infrastructure & Operations
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