Closed
Bug 1029081
Opened 10 years ago
Closed 10 years ago
FireFox was Stuck on Version 13.0
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: ocreisgreat, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 (Beta/Release) Build ID: 20140605174243 Steps to reproduce: My FireFox has been on version 13.0 for a very long time. Each time I went to Help -> About Firefox it would say 'Checking For Updates' and then say 'FireFox is up to date'. So, I have thought I had the latest version all this time. Actual results: I just decided maybe there was an issue and downloaded a fresh installer to find that it was on version 30! So, I finally updated off of Version 13.0. Expected results: It should have found from the update server it was connecting to that it was indeed not the latest version while at version 13.0. I just thought I should report this since there are probably a lot of others stuck on 13 and thinking they have the latest version.
Comment 1•10 years ago
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Benjamin, do you know if we can still do some more archaeology as to why Firefox wouldn't be able to find updates in these cases?
Flags: needinfo?(benjamin)
Comment 2•10 years ago
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Is the new version already installed? If so, probably no archaeology is possible. But if you've still got the old version, rstrong definitely has some things we can try.
Flags: needinfo?(benjamin) → needinfo?(ocreisgreat)
Comment 3•10 years ago
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no response to the question
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Flags: needinfo?(ocreisgreat)
Resolution: --- → INCOMPLETE
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Description
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