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Trademark violation - Firefox user survey @ engine.4dsply.com

RESOLVED FIXED

Status

P2
normal
RESOLVED FIXED
4 years ago
2 years ago

People

(Reporter: tomer, Assigned: anthonia.ghalamkarizadeh, NeedInfo)

Tracking

Details

(Whiteboard: under legal review, URL)

Attachments

(8 attachments)

(Reporter)

Description

4 years ago
Created attachment 8445310 [details]
Question 1 of 5

The site below is running a fake Firefox users survey, which could give users the idea that Mozilla are running surveys for prizes, as well as charging money for contests. 

This is very major issue for us, because I afraid that users would like to sue Mozilla at the moment they will see that "we" charge them 40₪ monthly (12 USD) from their cellular phone bill. 

The language is Hebrew, but I'll try to translate the content. The URL field contain the location I saw when I got this popup, but it seems that it is running now a different contest (probably running by the same people). 

Slide 1: 

[Firefox logo]    
Users survey

Introducing the latest and fastest version of Firefox!

Dear Toronto [!!!] user: We would like to hear your opinion on the latest version of Firefox and about Microsoft Windows. We've prepared a quick survey that allow you to rate your impression! Please devote 30 minutes of your time to the survey. As a thank you for your participation, we give you an opportunity to win an iPhone 5, MacBook Air or an iPad 4!

Question 1 of 5

What is your Firefox usage frequency? 

* All the time!     * Sometimes
* Rarely            * Never
(Reporter)

Comment 1

4 years ago
Created attachment 8445313 [details]
Question 2 of 5

Question 2 of 5

Please rate your satisfaction with previous versions of Firefox?

* Very satisfied!  * Medium satisfaction
* No opinion       * Very unsatisfied!
(Reporter)

Comment 2

4 years ago
Created attachment 8445317 [details]
Question 3 of 5

Question 3 of 5

What other browsers are you using? 

* Only Firefox        * Chrome
* Internet Explorer   * Others
(Reporter)

Comment 3

4 years ago
Created attachment 8445322 [details]
Question 4 of 5

Question 4 of 5

What is your Internet usage frequency? 

* Every day, all the day   * Few times a week
* Once or twice a week     * Less than once a week
(Reporter)

Comment 4

4 years ago
Created attachment 8445324 [details]
Question 5 of 5

Question 5 of 5

What is your age?

* Less than 18  * 18-30
* 31-55         * 55+
(Reporter)

Comment 5

4 years ago
Created attachment 8445329 [details]
Thank you for your participation in the survey

Thank you for your participation in the survey. Please choose one of the products in the list below for an opportunity to win it. 

[iPad image]          [iPhone image]        [MacBook image]
Quantity left 2       Quantity left 4       Quantity left 0

Choose New iPad       Choose iPhone 5       Choose MacBook Air
(Reporter)

Comment 6

4 years ago
Created attachment 8445331 [details]
Get the new iPad 4  as a gift!

Get the new iPad 4  as a gift!

Answer the question and you could win the new iPad!

Who is the founder of APPLE company? 

[ Steve Jobs ]    [ Bill gates ]
(Reporter)

Comment 7

4 years ago
Created attachment 8445333 [details]
To submit your answer and increase your chanse to win an iPhone

To submit your answer and increase your chanse to win an iPhone
TYPE YOUR PHONE NUMBER
to signup to a weekly renewable trivia service

[ 05                ]
Submit


-- 
(05x is the dialcode of local cellular phones here in Israel)

I would like to fix a mistake I made previously. The price of the "service" is 40₪ weekly, not monthly, and these games became very common recently and it is very difficult for users the opt-out from it after they mistakenly sign-up to these scams.

Comment 8

4 years ago
Thanks for reporting this Tomer. we've received lots of reports of similar surveys, but this seems a bit different. Our European trademark counsel has been working on these.

Anthonia - Could you please check into this one too? Note this isn't a legal bug.
Assignee: liz → anthonia.ghalamkarizadeh
Status: NEW → ASSIGNED
Priority: -- → P2
Whiteboard: under legal review
(Assignee)

Comment 9

4 years ago
Tomer, do you happen to have the URL on which you saw the infringing content? I would like to check whether it is still live. I have sent a letter to the operators and they have tried to reach me, so I'd like to know what is what before I speak to them. Thanks so much! Anthonia
Flags: needinfo?(tomer.moz.bugs)
(Assignee)

Comment 10

4 years ago
Good news: The advertising company operating the website 4dsply.com has got back to me through their legal counsel, confirming that they have immediately shut down the infringing campaign. Since I don't have the original URL on which the campaign was run, I have no way of verifying that, but have no reason to doubt that their confirmation is truthful. 

Tomer, could you please check the URL and also send it to me for my records?

many thanks
Anthonia

Updated

2 years ago
Status: ASSIGNED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → FIXED
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