1030144 - Mac 10.8.5 FF 30.0 ignores most Apple mighty mouse swipes for fwd/back

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect, P1)

Description

[butchfoote]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:30.0) Gecko/20100101 Firefox/30.0 (Beta/Release)
Build ID: 20140605174243

Steps to reproduce:

Open FF 30.0
Go to any common site: nytimes.com
Select any article and click to go to it.  
Swipe left (with two fingers) to return to front page


Actual results:

Nothing


Expected results:

FF 30.0 should have performed a 'back' operation.
Clicking on the back arrow works correctly.
The same steps on Chrome or Safari work correctly with the mouse swipes, backwards and forwards, eliminating the mouse as a problem.

Comment 1

[Markus Stange [:mstange]]

Does it work if you swipe more slowly? Have you turned on swiping in the system preferences pane for the mouse?

Comment 2

[butchfoote]

Swiping has been turned on for a long, long time and worked well with FF upto about rev 29, then I started noticing flakey response to the swipes.

It is intermittent and sometimes site specific.  Swiping works most of the time in the yahoo email editor and never works when I am on the Amazon site.   It seems that something is going on in the browsing engine that is site/html etc sensitive where FF misses or discards the swipe.

Using the Back arrow always works.

Comment 3

[Markus Stange [:mstange]]

Okay, just making sure we're not missing the obvious.

Unfortunately I don't know what could be causing this. If you can find a way to reproduce this consistently, you can try finding a regression range, see https://developer.mozilla.org/en-US/docs/Mozilla/Projects/Mozmill/How_to_do_regression_testing

Comment 4

[Ciprian Muresan [:cmuresan], Ecosystem QA]

Hi,

I am unable to test this issue because I don't own an Apple Mighty Mouse for my iMac.

Could you please try to reproduce this on the release(43.0.4) and/or the latest Nightly (https://nightly.mozilla.org/) and provide the results? When doing this, please try to reproduce with a new clean Firefox profile, maybe even in safe mode, as some of this issues may be caused by third party installed add-ons or custom settings(https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems).

Thanks,
Cipri

Comment 5

[Ciprian Muresan [:cmuresan], Ecosystem QA]

Since the reporter didn't provide the requested information, I will mark this issue as RESOLVED INCOMPLETE. If you still encounter this problem, please feel free to reopen this bug, or file a new one.