Closed Bug 1030531 Opened 10 years ago Closed 10 years ago

PDF doesn't display properly in Firefox

Categories

(Firefox :: PDF Viewer, defect)

30 Branch
x86
Windows XP
defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: sierraman3, Unassigned, NeedInfo)

Details

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:30.0) Gecko/20100101 Firefox/30.0 (Beta/Release) Build ID: 20140605174243 Steps to reproduce: Some pdf files do not fully open or display properly. Examples: http://www.stanfordtheatre.org/images/singin wizard flyer.pdf Also rebate forms in TigerDirect.com Switching pdf Application to Adobe Reader fixed the problem. I don't know why, but apparently when I last "updated" Firefox, it changed the default pdf reader from Adobe to it's own app that does not work in XP. Actual results: pdf files corrupted, won't fully displayt.
here's the other example of pdf that won't display correctly... http://static.highspeedbackbone.net/Rebates/TD-15120%20(US).pdf
(In reply to NVSteve from comment #0) > http://www.stanfordtheatre.org/images/singin wizard flyer.pdf Please do not use whitespace in urls. http://www.stanfordtheatre.org/images/singin%20wizard%20flyer.pdf Both examples work for me in current Nightly on Linux. Have you already tried to open them in safe mode or a new profile?
Component: Untriaged → PDF Viewer
If I have to use Linux and start in safe mode or create a new profile every time I have to view a PDF, then I'll be switching to another browser.
btw, I have a lot of trouble logging in to this site to respond. usually takes at least 5 attempts, don't know why.
(In reply to NVSteve from comment #3) > If I have to use Linux and start in safe mode or create a new profile every > time I have to view a PDF, then I'll be switching to another browser. This is just to find the source of the problem. Mostly an incompatible add-on or a setting is the cause of the "bug". It's also possible that is bug is already fixed in Nightly builds or just affect Windows XP. Please read https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines
Flags: needinfo?(sierraman3)
Please provide more details to reopen the issue if it still exists.
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → INCOMPLETE
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