Riverbed Steelhead extension causes Firefox not to close completely

RESOLVED INVALID

Status

()

RESOLVED INVALID
4 years ago
4 years ago

People

(Reporter: MeyerMCJ, Unassigned)

Tracking

30 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

4 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 (Beta/Release)
Build ID: 20140605174243

Steps to reproduce:

Firefox 30
Riverbed Steelhead Mobile Client v2
Rebooted after installation of Steelhead
Launched Firefox
Closed Firefox
Firefox process still running in background
Uninstalled Steehead
Launched Firefox
Closed Firefox
No errors


Actual results:

See above, in addition

Ran through a few scenearios. Tried updating and nothing happened. No message to indicate that the version was current or needed updating or that there was any type of error.

Tried to disable Steelhead extension which caused Firefox to hang. Never did crash. Had to kill Firefox.

Tried to remove Steelhead extension within Add-on tool which caused Firefox to hang. Never did crash. Had to kill Firefox.



Expected results:

Firefox should close normally with the Steelhead extension installed.
(Reporter)

Comment 1

4 years ago
Operating system is Windows 7

Comment 2

4 years ago
This sounds like a bug with the steelhead extension. Please contact them about it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → INVALID
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