Closed Bug 1032089 Opened 8 years ago Closed 8 years ago

some emails was missing

Categories

(Thunderbird :: Untriaged, defect)

31 Branch
x86
Windows 7
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: raahul.yaad, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/33.0.1712.2 Safari/537.36

Steps to reproduce:

some times mails are not getting,and few mails are coming very late  .
check click get  mail 


Actual results:

some times mails are not getting,and few mails are coming very late  .



Expected results:

mails coming in proper manner
Blocks: TB31found
Rahul, what have you concluded?   Was it firewall?
Flags: needinfo?(raahul.yaad)
Whiteboard: [closeme 2014-09-15]
no there is no firewall but there are some mail which are coming so late even few mails are not coming
Flags: needinfo?(raahul.yaad)
if they are coming in webmail,rediffmail why these are not coming in mozila ?????????
Please start *Windows'* safe mode with networking enabled
- win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?
Flags: needinfo?(raahul.yaad)
Closing the bug because the reporter hasn't replied.

Rahlu, if you still have issues fetching mails in Thunderbird 31.1.1 or higher, please let us know and also tell us if the problem goes away in Thunderbird's safe mode:

Please start *Windows'* safe mode with networking enabled
- win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode

Then we can reopen the bug. Thank you.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2014-09-15]
Flags: needinfo?(raahul.yaad)
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