1033599 - [stage] Purchase is failing with TRANS_TIMEOUT

Status: RESOLVED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect, P1)

Description

[krupa raj[:krupa]]

hamachi/gaia1.3

steps to reproduce:
1. Launch marketplace stage on your firefoxOS phone
2. Search for :paid
3. Start the purchase of any paid app
4. Sign in using persona
5. Enter PIN

observed behavior:
Payment fails with TRANS_TIMEOUT after being stuck on "setting up payments" screen for a while

sentry: http://sentry.dmz.phx1.mozilla.com/marketplace-stage/marketplace-stage-webpay/group/20454/

Comment 1

[krupa raj[:krupa]]

07-02 12:37:54.350 E/GeckoConsole(  135): Content JS LOG at https://marketplace-cdn.allizom.org/mozpay/media/js/pay-min.js?build=c935a60-53b457d2:5 in c/o<.success: [wait] transaction status: null; expecting: 0
07-02 12:37:55.420 E/GeckoConsole(  135): Content JS LOG at https://marketplace-cdn.allizom.org/mozpay/media/js/pay-min.js?build=c935a60-53b457d2:5 in c: [wait] polling /mozpay/trans_start_url until status 0
07-02 12:37:55.570 E/GeckoConsole(  135): Content JS LOG at https://marketplace-cdn.allizom.org/mozpay/media/js/pay-min.js?build=c935a60-53b457d2:5 in c/o<.success: [wait] transaction status: null; expecting: 0
07-02 12:37:56.610 E/GeckoConsole(  135): Content JS LOG at https://marketplace-cdn.allizom.org/mozpay/media/js/pay-min.js?build=c935a60-53b457d2:5 in c: [wait] polling /mozpay/trans_start_url until status 0
07-02 12:37:56.730 D/wpa_supplicant(  589): RX ctrl_iface - hexdump(len=11): 53 49 47 4e 41 4c 5f 50 4f 4c 4c
07-02 12:37:56.730 D/wpa_supplicant(  589): nl80211: survey data missing!
07-02 12:37:56.730 I/Gecko   (  135): -*- WifiWorker component: Firing connectionInfoUpdate: ({signalStrength:-65, relSignalStrength:77, linkSpeed:6, ipAddress:"10.251.34.53"})
07-02 12:37:56.790 E/GeckoConsole(  135): Content JS LOG at https://marketplace-cdn.allizom.org/mozpay/media/js/pay-min.js?build=c935a60-53b457d2:5 in c/o<.success: [wait] transaction status: null; expecting: 0
07-02 12:37:57.830 E/GeckoConsole(  135): Content JS LOG at https://marketplace-cdn.allizom.org/mozpay/media/js/pay-min.js?build=c935a60-53b457d2:5 in c: [wait] polling /mozpay/trans_start_url until status 0
07-02 12:37:57.960 E/GeckoConsole(  135): Content JS LOG at https://marketplace-cdn.allizom.org/mozpay/media/js/pay-min.js?build=c935a60-53b457d2:5 in c/o<.success: [wait] transaction status: null; expecting: 0
07-02 12:37:58.990 E/GeckoConsole(  135): Content JS LOG at https://marketplace-cdn.allizom.org/mozpay/media/js/pay-min.js?build=c935a60-53b457d2:5 in c: [wait] polling /mozpay/trans_start_url until status 0
07-02 12:37:59.140 E/GeckoConsole(  135): Content JS LOG at https://marketplace-cdn.allizom.org/mozpay/media/js/pay-min.js?build=c935a60-53b457d2:5 in c/o<.success: [wait] transaction status: null; expecting: 0
07-02 12:38:00.190 E/GeckoConsole(  135): Content JS LOG at https://marketplace-cdn.allizom.org/mozpay/media/js/pay-min.js?build=c935a60-53b457d2:5 in c: [wait] polling /mozpay/trans_start_url until status 0
07-02 12:38:01.040 E/GeckoConsole(  135): Content JS LOG at https://marketplace-cdn.allizom.org/mozpay/media/js/pay-min.js?build=c935a60-53b457d2:5 in c/o<.error: [wait] error checking transaction
07-02 12:38:01.040 E/GeckoConsole(  135): Content JS LOG at https://marketplace-cdn.allizom.org/mozpay/media/js/pay-min.js?build=c935a60-53b457d2:5 in a: [wait] Clearing poll timer.
07-02 12:38:01.050 E/GeckoConsole(  135): Content JS LOG at https://marketplace-cdn.allizom.org/mozpay/media/js/pay-min.js?build=c935a60-53b457d2:5 in s: [wait] Clearing global transaction timer.

Comment 2

[Kumar McMillan [:kumar]]

Webpay was trying to look up the transaction with Zippy. Fixed: https://github.com/mozilla/webpay/commit/8b30dd6173410bc5ebfc434533bd072114302563

Regression from https://github.com/mozilla/webpay/commit/ea1e8a5e46c75a180f5c301f5a0dcf44098ef204#diff-dd105a0d42e09344f9547443a623c831L520 via bug 999774

Comment 3

[Victor Carciu]

Cannot verify because of https://bugzilla.mozilla.org/show_bug.cgi?id=1035262