1034276 - "Copy with Cite" doesn't work in Lexis (Nightly 33.0a1)

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[p_mccarthy]

User Agent: Mozilla/5.0 (Windows NT 5.2; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0 (Beta/Release)
Build ID: 20140702030201

Steps to reproduce:

Went to Lexis, highlighted text in case, clicked "Copy with Cite" link 


Actual results:

nothing


Expected results:

another window or tab should open with the text and cite.  This feature works in Firefox 28.0a1.  "Copy with cite" is an essential feature of Lexis. Unfortunately, Lexis is a paid service and this can't be tested by anyone who doesn't have access to Lexis.  I would have to provide login and password if anyone wants to test this.

Comment 1

[Camelia Badau [:cbadau], Desktop Test Engineering]

Unfortunately, I don't have access to a machine running Windows Server 2003. 

Could you please try safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode ? 
And with a new profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles ?

Comment 2

[p_mccarthy]

Tested with both version 33 and 34 -- safe mode makes no difference.  the "copy with cite" function is a Javascript function and when attempted there is a message "Javascript void 0"

I have not tried changing profiles.  This function had previously worked for years throughout the various versions of Firefox up through 28.

Comment 3

[cannizzaro.3]

I'd like to confirm this bug.  Copy with cite not working on 33.0.2.  Bug has also been reported to lexis.

Comment 4

[p_mccarthy]

This bug is now fixed with today's nightly (November 3, 2014.)

Comment 5

[Paul Pasca[Away. Please needinfo? Paul Oiegas [:pauloiegasSV]]]

Based on the information from comment 4, I will mark this issue as RESOLVED WORKSFORME. If you still encounter this problem, please feel free to reopen this bug, or file a new one.