mail shuts down PC on start without warning



MailNews Core
17 years ago
10 years ago


(Reporter: Ankush, Assigned: Scott MacGregor)


Windows ME

Firefox Tracking Flags

(Not tracked)




17 years ago
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:0.9.4+) Gecko/20011006
BuildID:    2001100610

When I start mail, initially it gave a message to compact folders as the purge
limit for free space had been reached.. When u click on OK, it reboots the
system within 2-4 seconds. same when u click on cancel.. Later we changed the
preferences for disk space to compact folder.. unchecked it for 100 kb.. still
when the mail is started. it reboots the system stat. I have 3 pop accounts
configured since over 2 months.. problem was with .93 and .94. I have set it to
check mail on startup... worked fine for few weeks.. now since a week. it
crashes the entire system.. once we managed to get a esc key before it
rebooted.. it simply hung up.. we had to restart the PC. Please do something
about it stat..

Reproducible: Always
Steps to Reproduce:
1.start mozilla ctrl 2
3. bang --> system gets rebooted.

Actual Results:  bang --> system gets rebooted.

Expected Results:  checked my mail... pop accounts have been configured to check
mail on startup.

I think I installed MSN Zone (gaming) files around the same time the problem
started. I had a few problems with that too.... we got Norton utilities
installed.. latest.. and mcafee Viruscan..

Comment 1

17 years ago
This is one of the most bizarre things I have ever heard of. 

Reporter, could you please try making a new profile and seeing if the problem
still exists with that? I didn't even know we had code that would reboot the
system at all. Also, could you try a newer build (like 0.9.5) and see what
happens then?

Comment 2

17 years ago
Reporter  - Can you still see this behaviour with the latest build? You can
download a build from
Delete any files on your computer from previous installations of either Mozilla
r Netscape 6, and start with a fresh profile (Run Profile manager from the
Mozilla menu in start -> programs, or run mozilla with the command line
parameter -ProfileManager)

This is almost certainly a problem with some aspect of your PC setup, and not
the fault of mozilla. Such a major bug would have had many duplicate bug reports
at this stage. Also, neither I nor the person in the previous comment can
reproduce this. 

Comment 3

17 years ago
No activity in 3 months. Closing as WFM. Reporter: If you still see this, please
reopen this bug. Thanks.
Last Resolved: 17 years ago
Resolution: --- → WORKSFORME
I reiterate what Gray Hodge says: If you still see this, please
reopen this bug. Thanks.

verified wfm.
Product: MailNews → Core
Product: Core → MailNews Core
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