Aurora hangs with unchanging stack

RESOLVED INCOMPLETE

Status

()

Core
Plug-ins
--
critical
RESOLVED INCOMPLETE
4 years ago
4 years ago

People

(Reporter: Cees T., Unassigned)

Tracking

({hang})

32 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

4 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; rv:11.0) like Gecko

Steps to reproduce:

Load 4 Flash-based Facebook games and switch between them while installing 10 Windows updates.


Actual results:

Browser windows stop responding (turn pale) with this static stack of firefox.exe 32.0.0.5278:

wow64cpu.dll!CpupSyscallStub+0x9
wow64cpu.dll!Thunk0ArgReloadState+0x23
wow64.dll!RunCpuSimulation+0xa
wow64.dll!Wow64KiUserCallbackDispatcher+0x204
wow64win.dll!whcbfnDWORD+0xe2
ntdll.dll!KiUserCallbackDispatcherContinue
wow64win.dll!NtUserMessageCall+0xa
wow64win.dll!whNT32NtUserMessageCallCB+0x32
wow64win.dll!Wow64DoMessageThunk+0x8b
wow64win.dll!whNtUserMessageCall+0x12e
wow64.dll!Wow64SystemServiceEx+0xd7
wow64cpu.dll!TurboDispatchJumpAddressEnd+0x2d
wow64.dll!RunCpuSimulation+0xa
wow64.dll!Wow64KiUserCallbackDispatcher+0x204
wow64win.dll!whcbfnDWORD+0xe2
ntdll.dll!KiUserCallbackDispatcherContinue
wow64win.dll!NtUserPeekMessage+0xa
wow64win.dll!whNtUserPeekMessage+0x37
wow64.dll!Wow64SystemServiceEx+0xd7
wow64cpu.dll!TurboDispatchJumpAddressEnd+0x2d
wow64.dll!RunCpuSimulation+0xa
wow64.dll!Wow64LdrpInitialize+0x42a
ntdll.dll!LdrpInitializeProcess+0x17e3
ntdll.dll!??_C@_0BN@KLOBBEB@Enabling?5heap?5debug?5options?6?$AA@FNODOBFM@+0x28ff0
ntdll.dll!LdrInitializeThunk+0xe
ntdll.dll!_NtWaitForSingleObject@12+0x15
xul.dll!XPCNativeSet::GetNewOrUsed+0xc5
xul.dll!XPCWrappedNative::InitTearOff+0x25f
xul.dll!XPCCallContext::XPCCallContext+0xfe
xul.dll!XPC_WN_OnlyIWrite_AddPropertyStub+0x35
ntdll.dll!_RtlNtStatusToDosError@4+0x40



Expected results:

Google's Brakepad or somesuch should notice this and automatically report this bug. firefox.exe is hardly using any CPU, RAM, and I/O, so does not need to be auto-killed.
(Reporter)

Comment 1

4 years ago
I didn't switch to the advanced form in fear of losing my text.
Severity: normal → critical
Keywords: hang
I'm just guessing it has something to do with the Flash plugins...
Component: General → Plug-ins

Comment 3

4 years ago
This stack appears to be meaningless. Do you have Windows symbols? When you step, does the syscall at the top of the stack *ever* return, or is it completely hung?

https://developer.mozilla.org/en-US/docs/How_to_Report_a_Hung_Firefox may be a better way to get a good hang stack.

Comment 4

4 years ago
Cees,more info needed
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → INCOMPLETE
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