Closed Bug 1038886 Opened 11 years ago Closed 8 years ago

Onboarding/First launch is awkward if you forgot your Firefox Account password

Categories

(Firefox OS Graveyard :: General, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: dar, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:32.0) Gecko/20100101 Firefox/32.0 (Beta/Release) Build ID: 20140714004001 Steps to reproduce: 1. Flashed a b2g build from git master 2. Booted the device for the first time 3. Completed the onboarding steps, until the Fx Account comes up 4. Noticed that .. I probably don't know my password anymore Actual results: There's a link that says 'Forgot password', but it just opens a tiny tooltip (or toast or whatchacallit) that says 'Please reset your password from the settings'. It .. doesn't allow me to reset my password. At this point I'm stuck for now: Next is not working (I don't know my password, cannot reset it, cannot complete this step). The way out is 'back' and then closing (upper left corner, 'X') the Fx Account registration step. But that's awkward to find, rather ugly and .. doesn't solve the underlying (utterly self-inflicted, obviously) issue of not being able to log into the Fx Account in the first place... Expected results: I expected some sort of 'password reset flow'. I already entered my email address. It should 'just work'.
The onboarding for a new Firefox system is similarly awkward, as Firefox does not actually remember the Firefox Account password the way it used to remember the Weave/Sync password. The Password Manager cannot show the password in a form that allows the user to enter it in another device. If you're used to using a password generator, pasting in a password, letting Firefox remember it, and *intentionally* never knowing or remembering the password, this does not work out well with Firefox Accounts.
Firefox OS is not being worked on
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → WONTFIX
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