Closed Bug 1041704 Opened 11 years ago Closed 7 years ago

[B2G][Settings] When the user attach a ringtone to the e-mail, the e-mail app closes/a oom occur

Categories

(Firefox OS Graveyard :: Gaia::Settings, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-v2.0 affected, b2g-v2.1 affected)

RESOLVED WONTFIX
Tracking Status
b2g-v2.0 --- affected
b2g-v2.1 --- affected

People

(Reporter: psiphantong, Unassigned)

References

()

Details

(Whiteboard: [2.0-flame-test-run-3])

Attachments

(1 file)

Attached file eo.txt
Description: When the user attach a ringtone to the e-mail, the e-mail app closes/a oom occur Setup Steps: 1) Flame device is set to 273mb Repro Steps: 1) Update a Flame device to BuildID: 20140721000201 3) Go Settings > Sound 4) Tap Manage Ringtones > Tap any '...' ringtone options 5) Tap Share ringtone 6) Tap e-mail Actual: the e-mail app crash/OOM occurs Expected: the e-mail app crash/OOM does not occur Environmental Variables: Device: Flame 2.0 Build ID: 20140721000201 Gaia: 8cb1a949f2e9650bb2c5598e78a6f24a58bbaf97 Gecko: 4bd4b0ae7bbe Version: 32.0a2 (2.0) Firmware Version: v122 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0 Repro frequency: 100% Link to failed test case: https://moztrap.mozilla.org/manage/case/13740/ See attached: video, logcat, https://www.youtube.com/watch?v=4o7Lqo9bD-o
This issue also reproduces on the Flame 2.1 (273mb). The e-mail app crash/OOM occurs Flame 2.1 (273mb) Environmental Variables: Device: Flame Master BuildID: 20140721062116 Gaia: Gecko: 0dc711216018 Version: 33.0a1 Firmware Version: v122 2.1 - Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0 __________________________________________________________________________________________________________________________ This issue does not reproduce on the Buri 2.1, Open_C 2.1, Flame 2.0(512mb), Buri 2.0, Open_C 2.0, Flame 1.4(273mb), Buri 1.4, Open_C 1.4, Base Image v122, and the Base Image v121-2. The feature 'Manage Ringtones' did not exist Buri 2.1 Environmental Variables: Device: Buri Master BuildID: 20140721062116 Gaia: Unknown Gecko: 0dc711216018 Version: 33.0a1 Firmware Version: v1.2-device.cfg User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0 Open_C 2.1 Environmental Variables: Device: Open_C Master Build ID: 20140721062116 Gaia: Unknown Gecko: 0dc711216018 Version: 33.0a1 (Master) Firmware Version: P821A10V1.0.0B06_LOG_DL User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0 Flame 2.0(512mb) Environmental Variables: Device: Flame 2.0 Build ID: 20140721000201 Gaia: 8cb1a949f2e9650bb2c5598e78a6f24a58bbaf97 Gecko: 4bd4b0ae7bbe Version: 32.0a2 (2.0) Firmware Version: v122 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0 Buri 2.0 Environmental Variables: Device: Buri 2.0 Build ID: 20140721003002 Gaia: 8cb1a949f2e9650bb2c5598e78a6f24a58bbaf97 Gecko: 4bd4b0ae7bbe Version: 32.0a2 (2.0) MOZ Firmware Version: v1.2device.cfg User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0 Open_C 2.0 Environmental Variables: Device: Open_C 2.0 Build ID: 20140721000201 Gaia: 8cb1a949f2e9650bb2c5598e78a6f24a58bbaf97 Gecko: 4bd4b0ae7bbe Version: 32.0a2 (2.0) Firmware Version: P821A10V1.0.0B06_LOG_DL User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0 Flame 1.4(273MB) Environmental Variables: Device: Flame 1.4 Build ID: 20140721000201 Gaia: 621d152f89347c79619aa909ad62cc2ac9d3ab5b Gecko: 83b7be7fb33f Version: 30.0 (1.4) Firmware Version: v122 User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0 Buri 1.4 Environmental Variables: Device: Buri 1.4 Build ID: 20140721000201 Gaia: 621d152f89347c79619aa909ad62cc2ac9d3ab5b Gecko: 83b7be7fb33f Version: 30.0 (1.4) Firmware Version: v1.2device.cfg User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0 Open_C 1.4 Environmental Variables: Device: Open_C 1.4 Build ID: 20140721000201 Gaia: 621d152f89347c79619aa909ad62cc2ac9d3ab5b Gecko: 83b7be7fb33f Version: 30.0 (1.4) Firmware Version: P821A10V1.0.0B06_LOG_DL User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0 Base Image v122 Environmental Variables: Device: Flame 1.3 Build ID: 20140616171114 Gaia: e1b7152715072d27e0880cdc6b637f82fa42bf4e Gecko: e181a36ebafaa24e5390db9f597313406edfc794 Version: 28.0 (1.3) Firmware Version: v122 User Agent: Mozilla/5.0 (Mobile; rv:28.0) Gecko/28.0 Firefox/28.0 Base Image v121-2 Environmental Variables: Device: Flame 1.3 Build ID: 20140610200025 Gaia: e106a3f4a14eb8d4e10348efac7ae6dea2c24657 Gecko: b637b0677e15318dcce703f0358b397e09b018af Version: 28.0 (1.3) Firmware Version: v121-2 User Agent: Mozilla/5.0 (Mobile; rv:28.0) Gecko/28.0 Firefox/28.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(ktucker)
Please fix your actual result for the branches the issue does not occur on. Manage Ringtones is an available feature on 2.1 and 2.0.
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage-]
Flags: needinfo?(ktucker) → needinfo?(psiphantong)
Corrected actual result for the branches the issue does not occur on, this issue does not reproduce on the Buri 2.1, Open_C 2.1, Flame 2.0(512mb), Buri 2.0, Open_C 2.0 because the the e-mail app crash/OOM does not occur. This issue does not reproduce on the Flame 1.4(273mb), Buri 1.4, Open_C 1.4, Base Image v122, and the Base Image v121-2 because The feature 'Manage Ringtones' did not exist.
Flags: needinfo?(psiphantong) → needinfo?(ktucker)
QA Whiteboard: [QAnalyst-Triage-] → [QAnalyst-Triage+]
Flags: needinfo?(ktucker)
QA Wanted for a retest against 319 MB Flame.
QA Whiteboard: [QAnalyst-Triage+]
Keywords: qawanted
This bug does NOT repro on: Flame 2.1, Flame 2.0 Actual Result: No crash or OOM is seen when sharing a ringtone through email with 319mb. Environmental Variables: Device: Flame Master Build ID: 20140728065013 Gaia: 295967a0b824a355ae9d57fb08f3632ed2ad18dd Gecko: d77f6a96ff96 Version: 34.0a1 (Master) Firmware Version: v122 ----------------------------------------------- Environmental Variables: Device: Flame 2.0 Build ID: 20140728065913 Gaia: b56f023ff247312a344e8f233898e803459788b9 Gecko: e11d0b232ced Version: 32.0 (2.0) Firmware Version: v122
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(jmitchell)
Keywords: qawanted
QA Contact: croesch
Issue does not repro on 319 mem, leaving open for Perf investigation
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmitchell)
QA Whiteboard: [QAnalyst-Triage+] → [QAnalyst-Triage+][lead-review+]
Firefox OS is not being worked on
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WONTFIX
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