1041771 - Army of Awesome shouldn't consider a tweet to (or mentioning) "@firefox_whatever" as being response-worthy

Status: RESOLVED DUPLICATE of bug 1039823

(support.mozilla.org :: Army of Awesome, task)

Description

[Daniel Holbert [:dholbert]]

Some of the silliest/most embarrassing #fxhelp posts are the ones where a conversation involves someone with "firefox" in their twitter handle, and then they get a useless #fxhelp reply, when no one was even talking about Firefox-the-browser.

For example, here's some unneeeded #fxhelp in response to someone's tweet to @firefox_53 :
https://twitter.com/sanjaygouri1/status/491228417753235456

...and here's a screenshot of a response to @safari_firefox:
https://twitter.com/cpeterso/status/488744739156422656

If Army of Awesome is suggesting these tweets as response-worthy (I'm assuming it is), then could we fix that?

It seems like tweets that mention "@firefox" are probably worth considering as response-worthy (and maybe one or two other whitelisted handles), but other than that, we shouldn't be highlighting tweets just because they mention a twitter handle that contains the word firefox.

Comment 1

[Noah (NoahSUMO/SolidSnake) [:Noah]]

Agreed. There is work on making that happen. :) Follow along in Bug 1039823.