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User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 (Beta/Release) Build ID: 20140605174243 Steps to reproduce: Search was set to Google (Firefox Default) installed Alexa Toolbar, search changed to Web Search (powered by Google) Actual results: Tried to change to back to Google & set this as user set in about:config, but when I restart Firefox, search is reset back to Web Search. Expected results: Search should have been permanently set to Google even after resetting Firefox.
Hi, I'm sorry you're having issues with the alexa toolbar. We're working to improve how Firefox interacts with these kinds of toolbars and other software. In the meantime, please have a look at https://alexa.zendesk.com/hc/en-us/articles/200081089-How-do-I-uninstall-Sparky-Alexa-Toolbar-for-Firefox and https://support.mozilla.org/en-US/kb/remove-toolbar-has-taken-over-your-firefox-search Can you let me know if this fixes the issue you're seeing?
Component: Untriaged → Search
(in the absence of more news, I'm going to hope this got resolved and mark it worksforme to clear out my needinfo queue)
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → WORKSFORME
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