Can't watch youtube video without a connected sound output device

UNCONFIRMED
Unassigned

Status

()

Core
Audio/Video: Playback
P3
normal
UNCONFIRMED
4 years ago
2 years ago

People

(Reporter: dominik.ruetten, Unassigned)

Tracking

30 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [platform-rel-Youtube])

Attachments

(1 attachment)

(Reporter)

Description

4 years ago
Created attachment 8460851 [details]
YoutubeError.jpg

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:30.0) Gecko/20100101 Firefox/30.0 (Beta/Release)
Build ID: 20140605174243

Steps to reproduce:

Disconnect you Headset/Speakers from your Computer.
Restart Firefox and try to watch an Youtube Video.


Actual results:

The Video start over but crash after few Seconds.


Expected results:

The Video should be played until end.
(Reporter)

Updated

4 years ago
Hardware: x86 → x86_64

Comment 1

3 years ago
Hello Reporter, thank you for contacting us regarding this issue and sorry for getting back to you late. I was trying to duplicate the issue with exactly the same steps that you mentioned on Windows 7 machine using the latest version of Firefox and the latest build of nightly but could not reproduce the issue.

Name 	Firefox
Version 	46.0a1
Build ID 	20160106030225 	
Update Channel 	nightly
User Agent 	Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:46.0) Gecko/20100101 Firefox/46.0

Name 	Firefox
Version 	43.0.3
Build ID 	20151223140742
Update Channel 	release
User Agent 	Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:43.0) Gecko/20100101 Firefox/43.0
Please try running in safe mode. May I request you to upgrade your firefox to the latest released version, if you haven't done so and check this again and let us know your feedback.
Component: Untriaged → Audio/Video
Flags: needinfo?(dominik.ruetten)
Product: Firefox → Core
Component: Audio/Video → Audio/Video: Playback
Is the problem only reproducible when there is no sound output device present whatsoever?
(Reporter)

Comment 3

3 years ago
Yes only if there is no sound output device
Flags: needinfo?(dominik.ruetten)
We need to fix the crash but I don't think playing the video without sound is necessary/desirable.
Priority: -- → P2

Updated

2 years ago
platform-rel: --- → ?

Updated

2 years ago
Whiteboard: [platform-rel-Youtube]
Mass change P2 -> P3
Priority: P2 → P3
Duplicate of this bug: 1015066
platform-rel: ? → ---
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