1042931 - SSL Certificate Status not show in Add Security Exception dialog

Status: RESOLVED WORKSFORME

(Firefox :: Security, defect)

Description

[Steven Nikkel]

Attachment: Screen Shot 2014-06-15 at 11.48.31 PM.png

User Agent: Mozilla/5.0 (X11; Linux i686; rv:17.0) Gecko/20100101 Firefox/17.0 (Beta/Release)
Build ID: 20131113153432

Steps to reproduce:

If you encounter an SSL error and go through the "I Understand the Risks", "Add Exception" path. You encounter the add security exception dialog with presents the "Certificate Status" along with an option to view the certificate. On Firefox for Mac OS X over the past several versions, the Certificate Status and "View" button are missing. Attaching a screen shot of the issue.
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Comment 1

[Dana Keeler (she/her) [:keeler]]

Steven, what addons do you have installed? If you disable them, does the problem persist?

Comment 2

[Steven Nikkel]

I disabled all add-ons and plugins, no change. Further removed all add-ons except a dictionary and saw no change.

Comment 3

[Dana Keeler (she/her) [:keeler]]

Kathleen, I have a recollection that you encountered something similar - is that true? If so, it was fixed by using a new profile, right?

Comment 4

[Kathleen Wilson]

Yes, that is exactly the problem I ran into, and creating a new profile fixed it.

http://kb.mozillazine.org/Profile_Manager#Mac_OS_X

Comment 5

[Kathleen Wilson]

Before you create a new profile, you might want to just double check that you cannot resize the popup via the lower right corner.  I was just doing some testing of other things, and got something very similar to the screen shot in this bug, and resizing the popup worked.

Comment 6

[Steven Nikkel]

The resize worked. Oddly the window size was such that the arrow was just a single down arrow and not the normal two headed arrow until the window was expanded more.

Comment 7

[Kathleen Wilson]

Glad it worked. Resizing is easier than creating a new profile.