Closed Bug 1045064 Opened 10 years ago Closed 9 years ago

thunderbird emails detected as spam in outlook

Categories

(Thunderbird :: Filters, defect)

Product:
Thunderbird
Component:
Filters
Version:
24 Branch
Platform:
x86_64
Windows 8
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: its, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.125 Safari/537.36 OPR/23.0.1522.60

Steps to reproduce:

thunderbird emails detected as spam in outlook. From outlk i have to go to junk folder and move them to inbox, inorder to view emails from trusted contacts also


Actual results:

thunderbird emails detected as spam in outlook. From outlk i have to go to junk folder and move them to inbox, inorder to view emails from trusted contacts also


Expected results:

safe emails must go to inbox
I don't see how this could be a Thunderbird problem, or a problem that could be resolved by changing Thunderbird. Unless jorgk feels differently
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → INVALID
The bug description is sadly so poor, that we can't do anything about it.
Outlook can function as a POP, IMAP or Exchange client, we don't know which one is the case here.
The Exchange server can already filter e-mails before they are retrieved by Outlook.
As far as I know, there are no "trusted contacts" in Outlook, the nomenclature is "Safe Senders".
Here's a MS article: https://support.microsoft.com/en-us/kb/954199/
We don't know which part of the (Exchange/)Outlook setup junks the e-mail.
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