[B2G][Settings] Chunghwa Telecom SIM Card (T-Mobile Roaming) shows as "Unknown" phone number in Device Information

RESOLVED INVALID

Status

Firefox OS
Gaia::Settings
RESOLVED INVALID
4 years ago
4 years ago

People

(Reporter: Brogan Zumwalt [Inactive], Unassigned)

Tracking

unspecified
ARM
Gonk (Firefox OS)
Bug Flags:
in-moztrap +

Firefox Tracking Flags

(b2g-v1.4 affected, b2g-v2.0 affected, b2g-v2.1 affected)

Details

(Whiteboard: [2.0-flame-test-run-3], URL)

Attachments

(2 attachments)

(Reporter)

Description

4 years ago
Created attachment 8463526 [details]
Screenshot

Description:
While in US with a Chunghwa Telecom roaming SIM (shows as  T-Mobile on Lockscreen) looking at Phone Number field in Settings>Device Information shows number as "Unknown". AT&T and T-Mobile SIM cards show phone number correctly in Device Information. This issue occurs no matter what SIM slot the card is in and occurs with multiple SIM cards in phone as well.


Repro Steps:
1) Update a Flame to 20140728000238
2)  Ensure that a valid Chunghwa Telecom sim is inserted in the phone device.
3)  Tap on the "Settings" icon.
4)  Scroll down and tap on "device information".
5)  Look at the "Phone Number" field.


Actual:
Phone number shows as "Unknown" in Device information

Expected:
Phone number displayed correctly in Device information

Environmental Variables:
Device: Flame 2.0 (319 mb)
Build ID: 20140728000238
Gaia: 0a864988f5dce7f9f3dea9609e8ef054679c30ff
Gecko: 2da96d621030
Version: 32.0 (2.0) 
Firmware Version: v122
User Agent: 

Notes:
Repro frequency: 3/3, 100%
See attached: screenshot & logcat
Testcase: Found while working on SMS Suite, does not directly fail any testcase
(Reporter)

Comment 1

4 years ago
Created attachment 8463527 [details]
Logcat
(Reporter)

Comment 2

4 years ago
Issue DOES occur on Flame 2.1 (319mb), Buri 2.1, Flame 2.0 (512mb), Buri 2.0, Flame 1.4 (319mb), and Buri 1.4

Environmental Variables:
Device: Flame Master (319mb)
Build ID: 20140728040209
Gaia: 295967a0b824a355ae9d57fb08f3632ed2ad18dd
Gecko: a4dcfbebcb58
Version: 34.0a1 (Master) 
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Environmental Variables:
Device: Buri Master
Build ID: 20140728073003
Gaia: 295967a0b824a355ae9d57fb08f3632ed2ad18dd
Gecko: d77f6a96ff96
Version: 34.0a1 (Master)
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Environmental Variables:
Device: Flame 2.0 (512mb)
Build ID: 20140725000201
Gaia: 9b6d7357031f2412b18a2fb140d5c974842d4393
Gecko: fbb3b8be8f6c
Version: 32.0 (2.0) 
Firmware Version: v123
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Environmental Variables:
Device: Buri 2.0
Build ID: 20140721000201
Gaia: 8cb1a949f2e9650bb2c5598e78a6f24a58bbaf97
Gecko: 4bd4b0ae7bbe
Version: 32.0a2 (2.0)
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Environmental Variables:
Device: Flame 1.4 (319mb)
Build ID: 20140728063001
Gaia: eb3b185325901d4c04e2d43eb58d90835213bea9
Gecko: aae9112f1fc6
Version: 30.0 (1.4) 
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0

Environmental Variables:
Device: Buri 1.4
Build ID: 20140728063001
Gaia: eb3b185325901d4c04e2d43eb58d90835213bea9
Gecko: aae9112f1fc6
Version: 30.0 (1.4) MOZ
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0

Actual Results: Phone number shows as "Unknown" in Device information
QA Whiteboard: [QAnalyst-Triage?]
status-b2g-v1.4: --- → affected
status-b2g-v2.1: --- → affected
Flags: needinfo?(ktucker)
Status: NEW → RESOLVED
Last Resolved: 4 years ago
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(ktucker)
Resolution: --- → DUPLICATE
Duplicate of bug: 1023130
Bug 1023130 is about operator names, not phone numbers. Actually, Chunghwa Telecom SIM cards don't have MSISDN etched inside. So no matter what devices you take, you just can not have your own phone number displayed.
Resolution: DUPLICATE → INVALID

Comment 5

4 years ago
This bug IS valid. It was marked as a duplicate and then later changed to an Invalid instead. Moztrap case needed.
QA Whiteboard: [QAnalyst-Triage+] → [QAnalyst-Triage?]
Flags: needinfo?(ktucker)
Flags: in-moztrap?(jthomas)
Test case has been written to ensure the SIM phone number is showing in device information:

https://moztrap.mozilla.org/manage/case/14233/
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(ktucker)
Flags: in-moztrap?(jthomas)
Flags: in-moztrap+
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