Closed Bug 1045279 Opened 10 years ago Closed 6 years ago

[ZTE Open C v1.3] [ZTE Tools] - ZTE Tool to update and root the ZTE Open C failed and erased the user's IMEI

Categories

(Firefox OS Graveyard :: Vendcom, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: rdaub, Unassigned)

Details

(Whiteboard: zteopenc [SUMO-b2g])

A user in the SUMO forums reported that he had a failed update when using ZTE's tool to root his ZTE Open C. After the failed update, the user reported that his IMEI number was erased.

The support thread is available here:
https://support.mozilla.org/en-US/questions/1012387

And the tool from ZTE is available here:
http://en.comebuy.com/developer-firefox-os-open-c.html

This issue seems to have been reported only once so far, and I have not been able to reproduce it.

Thanks!!
Firefox OS is not being worked on
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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