Closed
Bug 1045494
Opened 10 years ago
Closed 10 years ago
[Loop] When the user lost the internet connection during a video call, Loop client is not notified
Categories
(Firefox OS Graveyard :: Gaia::Loop, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 1067946
People
(Reporter: mbarone976, Unassigned)
References
Details
(Whiteboard: [mobile app][blocking])
STR 1. Device A starts a call with device B 2. Device B answer with video ON 3. Device B lost the internet connection (i.e disable wifi) ACTUAL RESULT The call is terminated but both device remains in Loop client for few minutes with the time counter running. Finally the Loop feedback is showed in the device A. The device B doesn't exit from Loop. EXPECTED RESULT As per AC, the "Call terminated by a unknown reason (or the reason of the termination if it is known)" message should be displayed
Comment 2•10 years ago
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This issue still occurs on the latest 2.0 build with the v165 KK base. The user who remains connected to wifi will eventually exit without notification as to why the call ended. The user who lost connection will remain in the loop app indefinitely. Environmental Variables: Device: Flame 2.0 BuildID: 20140819030000 Gaia: 287a2c725a5c14e5dc1d48e3158ffc79c7d1ea33 Gecko: 6329352ca531b977979451e77e5862af485388b2 Version: 32.0 (2.0) Firmware Version: v165 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0 Loop version: 32219a2
Updated•10 years ago
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Whiteboard: [mobile app] → [mobile app][blocking]
Comment 3•10 years ago
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Dependent US bug 1010713, updated, according to it the user will get notified "Call ended by a unknown reason (or the reason of the termination if it is known) and the call failed tone will be played (The app will wait for a timeout before showing this to user just to check this is not a momentary situation but it is a permanent failure)
Comment 4•10 years ago
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After talking with Jose Antonio, Bug 1067946 will fix this issue, according to Product feedback the users will be notified about the failure with "Call failed"
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
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Description
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