1046845 - Improve email copy and design for receiving Webmaker badges

Status: RESOLVED FIXED

(Webmaker Graveyard :: Badges, defect)

Description

[chloe]

The copy one currently received is a bit confusing. We would like to a) improve it b) design the email so it takes people back to webmaker and suggests a few other badges they can apply for.

Comment 1

[Jon Buckley [:jbuck]]

The emails can be found in https://github.com/mozilla/webmaker-mailroom/ . The layout is in https://github.com/mozilla/webmaker-mailroom/tree/master/templates and the en-US text for each layout is in https://github.com/mozilla/webmaker-mailroom/blob/master/locale/en_US/strings.json

Comment 2

[chloe]

Hey Jon thanks, but it looks like I need to create new templates for each of the new badges? Text is here, can you help me implement? https://teach.etherpad.mozilla.org/badge-messages

Thanks so much
C.

Comment 3

[Erik Christensen [:christensenep][:echristensen]]

Attachment: https://github.com/mozilla/node-webmaker-postalservice/pull/19

Comment 4

[Kat Braybrooke [:codekat]]

Hey Erik, mind sending me a ping on IRC @codekat when this is shipped, and we can start sending badge emails again? Thank you! :D

Comment 5

[Erik Christensen [:christensenep][:echristensen]]

Attachment: https://github.com/mozilla/lumberyard/pull/19

Comment 6

[Erik Christensen [:christensenep][:echristensen]]

Attachment: https://github.com/mozilla/node-webmaker-postalservice/pull/20

Comment 7

[Erik Christensen [:christensenep][:echristensen]]

Attachment: https://github.com/mozilla/lumberyard/pull/21

Comment 8

[Matt Thompson (@OpenMatt :OpenMatt)]

* How we doing on this one guy? Feels like one of the top priorities right now. Any blockers? Chloe / Kat: do you have what you need to make changes to copy and design?

Comment 9

[Matt Thompson (@OpenMatt :OpenMatt)]

* One of the facets of this that Claw flagged: writing better email copy for "spontaneously issued" badges. e.g., for people who get issued a badge from someone else, but who did not *apply for it* themselves. 

* That feels like a different use case, potentially requiring custom copy / a little more explanation. Is that covered here? Or should we file that separately?

Comment 10

[chloe]

@OpenMatt I believe this is shipped- requesting confirmation from Erik. I thing Claw's flag should be dealt in a separate bug, this was meant as a quick fix for the new community badges. Thanks!

Comment 11

[Kat Braybrooke [:codekat]]

Hey guys, I'm not sure what the current spontaneous email copy says - is there a pad somewhere for it? For the Teaching Kit Remixer badge, I just sent out personalized emails in addition to the badge recipient email to ensure folks knew what was going on: https://teach.etherpad.mozilla.org/teachingkitremixerbadge

Hope this helps clarify a bit :)

Comment 12

[chloe]

Here is the copy :  https://teach.etherpad.mozilla.org/badge-messages

Comment 13

[Erik Christensen [:christensenep][:echristensen]]

This is indeed shipped!