1047314 - Can't fetch mails more than once

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: Gaia::E-Mail, defect)

Description

[Antoine d'Otreppe]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0 (Beta/Release)
Build ID: 20140605174243

Steps to reproduce:

Firefox Flame
OS 1.3.0.0 prerelease
Stable 3g or wifi connection

1. Open the mail app
2. Wait for the app to load new mails
2. - (new mails appear correctly)
3. Hit the reload button


Actual results:

The reload button keeps spinning, and the loading never finishes. This is 100% reproducible.

Oftentimes I can't load the contents of mails. This is mostly reproducible.


Expected results:

The reload should finish properly. Mail contents should be fetched properly.

Comment 1

[Antoine d'Otreppe]

I'd love to debug that myself, but I couldn't find how to debug the mail app, as it is not listed in the App Manager. Any way I could do that easily?

Comment 2

[Andrew Sutherland [:asuth] (he/him)]

(In reply to Antoine d'Otreppe from comment #1)
> I'd love to debug that myself, but I couldn't find how to debug the mail
> app, as it is not listed in the App Manager. Any way I could do that easily?

You need to alter a preference to see certified apps.  See https://developer.mozilla.org/en-US/Firefox_OS/Using_the_App_Manager#Debugging_Certified_Apps

But you won't be able to actually see any of the interesting stuff happening because we can't debug workers.  The meta bug on that is bug 1003097.


There are a number of things that could cause this problem, and I suspect most of them are known bugs, but it's worth double checking.  I'd suggest two things:

1) If at all possible, upgrade your Flame build to current trunk (v2.1-targeted), failing that, v2.0 is still significantly more up-to-date than v1.3 builds.

2) Provide a logcat and the other information requested at https://wiki.mozilla.org/Gaia/Email/RequiredBugInfo

Comment 3

[BMO Automation]

Firefox OS is not being worked on