1048082 - High GPU memory usage on page naruto.com.br

Status: RESOLVED WORKSFORME

(Core :: Graphics, defect)

Description

[Pedro Arthur]

Attachment: about:memory

User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0 (Beta/Release)
Build ID: 20140716183446

Steps to reproduce:

Open the following page http://www.naruto.com.br/index.php


Actual results:

memory usage goes up indefinitely in a few seconds until system crash

Comment 1

[Nicholas Nethercote [inactive]]

I can't access the site. Firefox says "The connection to the server was reset while the page was loading", and Chromium says "No data received".

And the attached memory reports appear to be for the site mentioned in bug 1047431, rather than www.naruto.com.br.

Comment 2

[Pedro Arthur]

Attachment: new about:memory

Uploaded the another about:memory.
Here the site opens fine

Comment 3

[Nicholas Nethercote [inactive]]

Thanks for the new memory report file. I still can't access the site in either Firefox or Chromium, on either my Linux machine or my Mac laptop.

But the problem is clearly graphics related. "Normal" memory usage is totally ordinary, e.g.:

> 134.59 MB (100.0%) -- explicit
> ├───49.44 MB (36.73%) -- window-objects
> │   ├──38.05 MB (28.27%) -- top(http://www.naruto.com.br/index.php, id=17)

But GPU memory usage is extremely high:

> 2,010.23 MB ── gpu-committed
>     7.25 MB ── gpu-dedicated
>   480.21 MB ── gpu-shared
> ...
> 2,244.66 MB ── private
> 2,265.18 MB ── resident
> 2,779.62 MB ── vsize

I've CC'd some gfx people. Hopefully they can access the site!

Pedro, can you please visit about:support, click on "Copy text to clipboard", and then paste the data into a new comment? That will give us information about your graphics card and driver, which may be useful. Thanks!

Comment 4

[Guilherme Lima]

I can reproduce the problem. Tried both Firefox 31 and Nightly. I have NoScript installed. The problem only occurred after I allowed scripts from naruto.com.br

I'm on Win7, Intel HD3000 (latest driver). D2D - D3D11 - OMTC on Nightly, 31 doesn't have it.

Comment 5

[Pedro Arthur]

Following about:config:
-------------------------
Application Basics
------------------

Name: Firefox
Version: 31.0
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports

Extensions
----------

Graphics
--------

Adapter Description: Intel(R) HD Graphics 4000
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Adapter RAM: Unknown
Device ID: 0x0166
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16384)
Driver Date: 12-18-2013
Driver Version: 10.18.10.3379
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 2
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20140716183446
browser.startup.homepage: google.com.br
browser.startup.homepage_override.buildID: 20140716183446
browser.startup.homepage_override.mstone: 31.0
dom.mozApps.used: true
extensions.lastAppVersion: 31.0
font.internaluseonly.changed: true
gfx.direct3d.last_used_feature_level_idx: 0
media.windows-media-foundation.enabled: false
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1407118671
places.history.expiration.transient_current_max_pages: 103690
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 3
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1406944463

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.10.6
Version in use: 4.10.6

NSS
Expected minimum version: 3.16.2 Basic ECC
Version in use: 3.16.2 Basic ECC

NSSSMIME
Expected minimum version: 3.16.2 Basic ECC
Version in use: 3.16.2 Basic ECC

NSSSSL
Expected minimum version: 3.16.2 Basic ECC
Version in use: 3.16.2 Basic ECC

NSSUTIL
Expected minimum version: 3.16.2
Version in use: 3.16.2

Experimental Features
---------------------