1050265 - HTML Video Tag in Firefox causes blue screen on 64bit Windows 7

Status: RESOLVED INCOMPLETE

(Core :: Audio/Video, defect)

Description

[mmelliott103]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 (Beta/Release)
Build ID: 20140605174243

Steps to reproduce:

I created an HTML page to view videos on one of my web applications. Here is the code.

<video width="640" height="480" controls>
    <source
      src="http://myurl/mypath/video.mp4"
      type="video/mp4">
</video>

Viewing the video causes 64bit Windows 7 machines to blue screen intermittently.


Actual results:

Video is not played, machine blue screens and restarts.


Expected results:

The video should play as expected.

Comment 1

[Benjamin Smedberg]

An OS bluescreen may or may not be a Firefox bug. Do you have any details from the bluescreen about what happened (which driver crashed, etc)?

Comment 2

[mmelliott103]

It looks to be a hardware issue with out laptops. Sorry for the confusion.

Comment 3

[Daniel Veditz [:dveditz]]

If you have common hardware and the bug is in the graphics driver we may be able to blacklist that driver. You wouldn't get (some) graphics on those machines but at least we wouldn't be causing bluescreens.

The bluescreen itself contains information about which driver it was, and the windows "System Information" page will contain other details of your machine that would be useful to know.

Does it happen with any video at all? Or just a particular one? If the latter is there a public link to the video in question so we can investigate further?

Comment 4

[Daniel Veditz [:dveditz]]

Without the additional information requested in comment 3 we don't have enough to go on and will have to close this bug next week.