Graphical bug when screen resolution is changed on windows

RESOLVED WORKSFORME

Status

()

Core
Graphics
RESOLVED WORKSFORME
4 years ago
3 years ago

People

(Reporter: Trevonn, Unassigned)

Tracking

31 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(2 attachments)

(Reporter)

Description

4 years ago
Created attachment 8473497 [details]
How it shouldn't look

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0 (Beta/Release)
Build ID: 20140716183446

Steps to reproduce:

1. Open Firefox and maximise the window
2. Change the screen resolution


Actual results:

A weird border appeared around the maximised firefox window


Expected results:

The appearance of the window should have stayed the same.
(Reporter)

Comment 1

4 years ago
Created attachment 8473498 [details]
How it should look

This is how the window should look after changing the resolution.
(Reporter)

Updated

4 years ago
Attachment #8473497 - Attachment description: Weird border.png → How it shouldn't look.
(Reporter)

Updated

4 years ago
Attachment #8473498 - Attachment description: How it should look.png → How it should look.
(Reporter)

Updated

4 years ago
Attachment #8473497 - Attachment description: How it shouldn't look. → How it shouldn't look
(Reporter)

Updated

4 years ago
Attachment #8473498 - Attachment description: How it should look. → How it should look

Comment 2

4 years ago
Could you write the resolution changes you did? (from... to...)
Flags: needinfo?(trevonn95)
(Reporter)

Comment 3

4 years ago
(In reply to Loic from comment #2)
> Could you write the resolution changes you did? (from... to...)

720p to 1080p and 1080p to 720p

I just found out it also happens if I enable or disable my second monitor.
Flags: needinfo?(trevonn95)

Comment 4

4 years ago
I don't observe that on my computer. In both cases, Firefox keeps the maximised position without adding a border.
(Reporter)

Comment 5

4 years ago
(In reply to Loic from comment #4)
> I don't observe that on my computer. In both cases, Firefox keeps the
> maximised position without adding a border.

It may be my GPU driver then (AMD)

Comment 6

4 years ago
Could you make a test with the HWA disabled in Firefox?
(see http://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration restart FF to apply)
(Reporter)

Comment 7

4 years ago
(In reply to Loic from comment #6)
> Could you make a test with the HWA disabled in Firefox?
> (see
> http://support.mozilla.org/en-US/kb/forum-response-disable-hardware-
> acceleration restart FF to apply)

It still happened yes
 
My about support
http://i.imgur.com/ls909tl.png

Comment 8

4 years ago
Ok, so you can enable HWA again.

One more thing, can you start FF in safe mode and test.
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
(Reporter)

Comment 9

4 years ago
(In reply to Loic from comment #8)
> Ok, so you can enable HWA again.
> 
> One more thing, can you start FF in safe mode and test.
> https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-
> mode

Yup same again

Comment 10

4 years ago
Well, I'm ut of ideas. :)
I'd say it's an issue with GPU drivers and Firefox.
Component: Untriaged → Graphics
Product: Firefox → Core
(Reporter)

Comment 11

4 years ago
(In reply to Loic from comment #10)
> Well, I'm ut of ideas. :)
> I'd say it's an issue with GPU drivers and Firefox.

Ok, thanks for your help. I'll revesit the issue next time update my drivers.]

Here is a short video to better illustrate the issue.
https://www.youtube.com/watch?v=-f5SVZFLOHk&list=UUF_bNvTpgt5EXivgp3B2eFw

Comment 12

3 years ago
(In reply to Trevonn from comment #11)
> (In reply to Loic from comment #10)
> > Well, I'm ut of ideas. :)
> > I'd say it's an issue with GPU drivers and Firefox.
> 
> Ok, thanks for your help. I'll revesit the issue next time update my
> drivers.]
> 
> Here is a short video to better illustrate the issue.
> https://www.youtube.com/watch?v=-f5SVZFLOHk&list=UUF_bNvTpgt5EXivgp3B2eFw

Trevonnn, do you still see this problem when using a current version and drivers?
Flags: needinfo?(trevonn95)
(Reporter)

Comment 13

3 years ago
No it has been fixed thank you.
Flags: needinfo?(trevonn95)

Updated

3 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → WORKSFORME
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