Closed Bug 1055064 Opened 10 years ago Closed 10 years ago

New mail notification plays sound even when sound is unchecked

Categories

(Thunderbird :: Untriaged, defect)

31 Branch
x86_64
macOS
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 981769

People

(Reporter: tfox012, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Dragon/33.1.0.0 Chrome/33.0.1750.152 Safari/537.36 Steps to reproduce: On OSX 10.8.5, Thunderbird plays the system notification sound when new email arrives. I have tested getting new mail with both the "Play a sound when new email arrives" and "Show a notification" options checked, one checked, and neither checked/ Actual results: The sound plays twice when both the "Play a sound when new email arrives" and "Show a notification" options are checked. It plays once if you only have either option checked, and does not play at all when both are unchecked. Expected results: There should be no sound played when just "Show a notification" is checked.
OS: Windows 7 → Mac OS X
I do not believe this is a duplicate of other bugs as marked - it is similar to bug 1053345, but not the same (and that is marked as a duplicate of something completely different!). Anyhow, I also have this problem in TB31, and only on my OSX machine (not my Linux machine, as far as I've noticed). If I turn off the "Play a sound" setting, I get the system notification sound. If I turn the "Play a sound" setting on, with my customised alert (which is my normal setting) I get both my custom sound AND the system notification. This is on OSX Mavericks 10.9.4
I'm inclined to think it's the same as bug 391674. perhaps Javi has more insight
Flags: needinfo?(leofigueres)
Yes, Wayne. Those are both the same bugs. The way OS X allows user to set the notification is causing some confusion. And there is no way Thunderbird could disable the operating system sound. When any application shows a notification, OS X will play the default sound (if it is set up to do it). Well, in fact it is not the notification, but the badge label on the dock icon which makes the system to play the sound. So, the root problem is not the notification but thts badge on the icon. Thunderbird does not provide -nowadays- any way to disable the badge on the icon. Leaving up to you to mark it as duplicate.
Flags: needinfo?(leofigueres)
Javi, thanks a bunch
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
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