User count on Popular page not updating

VERIFIED FIXED in 2014-09

Status

P1
normal
VERIFIED FIXED
4 years ago
3 years ago

People

(Reporter: amyt, Assigned: clouserw)

Tracking

unspecified
2014-09
x86
Mac OS X

Details

Attachments

(4 attachments)

(Reporter)

Description

4 years ago
Created attachment 8475351 [details]
Screenshot 2014-08-19 09.09.10.png

For at least a few days, the user count on https://addons.mozilla.org/en-US/firefox/themes/?sort=popular has remained the same. Attached are two screen shots taken 24 hrs apart.
(Reporter)

Comment 1

4 years ago
Created attachment 8475352 [details]
Screenshot 2014-08-18 09.23.47.png

Comment 2

4 years ago
Created attachment 8477183 [details]
First 6 most popular themes August 4

Submitted with 2-day comparison. This screenshot goes back
to August 4. All six have the same user counts. These counts
are over 50% down from late July.
(Reporter)

Updated

4 years ago
Priority: -- → P1
(Assignee)

Comment 3

4 years ago
We're assuming this is related to metrics reporting.  Currently investigating with Sean.
Assignee: nobody → clouserw
Target Milestone: --- → 2014-09
(Assignee)

Comment 4

4 years ago
I think this is fixed now.  Could someone verify?
Status: NEW → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → FIXED

Comment 5

4 years ago
I just checked and Most Popular is still down about 50% or more. Sunset Over Water had over 93,000 and now shows 45,000+.

Comment 6

4 years ago
All user counts updated during the night and appear to be
correct relative to late July.

Comment 7

4 years ago
Verified as fixed in https://addons.mozilla.org/en-US/firefox/themes/?sort=popular on FF32 (Win 7).
Attaching postfix screenshot.
Closing bug.
Status: RESOLVED → VERIFIED

Comment 8

4 years ago
Created attachment 8484867 [details]
postfix_users_count.png
Product: addons.mozilla.org → addons.mozilla.org Graveyard
You need to log in before you can comment on or make changes to this bug.