open mozilla (either mail or other component) blocks Adobe Photoshop from working



17 years ago
9 years ago


(Reporter: desperados_23, Unassigned)


Windows 98

Firefox Tracking Flags

(Not tracked)




17 years ago
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.5) Gecko/20011011
BuildID:    2001101117

i'm mostly connected to the internet and as browser and mail-client I use
mozilla. I noticed, that Photoshop from Adobe is blocked in working when mozilla
is opened. (photoshop starts and you can open pictures, but when trying to work
on them photoshop doesn't react until mozilla is closed.) or try to open the
general preferences of photoshop in case mozilla is opened. same thing happens.

Reproducible: Always
Steps to Reproduce: both programms
2.try to change general prefs of photoshop

Actual Results:  mozilla works, but photoshop not

i don't know whether this is a real bug of mozilla, but it is something, that
should not happen and could bring people to not use mozilla

Comment 1

17 years ago
WFM Build 2001101408 / Win2kP

Comment 2

17 years ago
WFM 2001101803 Win98SE

Comment 3

17 years ago
WorksForMe Build 2001080110 WinXP PRO 2600 photoshop 6.0.1

Comment 4

17 years ago
WFM build 2001101803 on win2k

try restarting your OS and give it a go again :)

Comment 5

17 years ago
no need to restart OS because it is not a win98 problem. Photoshop (version 6.0)
works after closing mozilla. After having closed mozilla, photoshop exactly does
what it should have done before hanging.
law. Sounds like DDE trouble to me (and a possible bug in photoshop).
Assignee: asa → law
Ever confirmed: true

Comment 7

16 years ago
Need to be able to reproduce this.  Futuring till somebody else sees it or we 
get more time to look into it.
Target Milestone: --- → Future

Comment 8

15 years ago
I am seeing this on my system (Win98SE), and I have been seeing this with all
versions of Mozilla so far (starting with 0.something, currently I'm using 1.3).
I've always been thinking that it must be a problem with my own system, but I've
been using lots of software and changed many things on my system (including very
basic drivers) during the past years, and mozilla stays the only one producing
this problem - so there's probably really something wrong in Mozilla.

Since I've had this problem for a long time now, I've been able to gather
additional information which may be valuable for evaluation.

1. The bug affects not only Photoshop, but many applications.
2. On changing the version of Mozilla used, the set of operations which are
blocked also sometimes changes
3. For each single version of Mozilla, the set of blocked operations is
constant, i.e. the bug is always reproducible
4. With Mozilla 1.3, the system time dialog of Windows is blocked (double-click
on the time from the task bar, change the time in the window that pops up, then
press ok - the window will neither close nor redraw until Mozilla has been shut
5. In some versions, startup of RealPlayer and shutdown of Acrobat Reader are
blocked, so this bug could explain various plugin problems, and fixing this bug
might greatly improve Mozilla's stability as perceived by the public.

It would be great if someone could investigate this again. The bug is always
reproducible on my system, so even if you cannot reproduce it yourself, please
help me locating the exact problem on my machine. After all, the problem is
obviously a blocked system call or message queue, and pressing OK in the Windows
system time dialog should not create *that* many of those calls/messages, right?
Product: Browser → Seamonkey
Assignee: law → general
QA Contact: doronr → general
Target Milestone: Future → ---

Comment 9

9 years ago
Mozilla 1.3 is long gone and Win98 is EOLed. SeaMonkey trunk doesn't work on win98 either. Marking as INCOMPLETE since nobody has managed to track down the exact issue. Please reopen if you can reproduce with SeaMonkey 2.0a3pre running on a minimum of Win2k.
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.