Closed Bug 1056707 Opened 6 years ago Closed 6 years ago
Kindle: No way to remove Firefox account
Environment Device: Kindle Fire HD 7" Build: Firefox for Android 34.0a1 (2014-08-21) Steps to reproduce: 1. Create a Firefox Account; 2. Try to remove the Firefox Account from Android Settings; Actual results: Firefox account isn't displayed in none of the sections from Settings -> My account and can not be removed. Expected results: Firefox account is displayed in Android Settings and can be removed. Notes: Please check the attachment. The only way to remove the Firefox account is to reinstall Firefox.
Component: General → Android Sync
Product: Firefox for Android → Android Background Services
Is it the case that Sync even works on Kindle? Maybe we need to block Firefox / Sync Account creation altogether? In any case, Bug 984503 should address this. See also Bug 984509, the meta-bug tracking additional improvements to the Firefox Account Status Activity. I'd like to keep this open as a Kindle-specific bug.
Depends on: 984503
Sync works fine on Kindle. I created a Firefox Account from Settings -> Sync and I made sync between Kindle and Desktop. History, Open tabs, Saved passwords and Bookmarks are synced, the only problem is that I can't remove the account. Depends on Bug 984503?
Everything about syncing works fine, but Kindle doesn't ship "Accounts & sync" settings, so you can't manage accounts from outside the app. Some people sideload APKs to get Android's Settings app, but of course it's not a solution. Broad-spectrum support means an in-app replacement for everything one normally does in Android settings.
Nick's reviewing vivek's patches in Bug 984503, so assigning to him.
Assignee: rnewman → nalexander
Status: NEW → ASSIGNED
QA with a Kindle (possibly rnewman?): can we get a confirmation that Bug 984503 addresses this issue on Kindles? You should be able to go Fennec Settings > Sync > [menu button] or More... > Remove Account. You'll see the [menu button] when you have a hardware button; More... in the list of settings if you don't.
I will test.
Status: ASSIGNED → RESOLVED
Closed: 6 years ago
Resolution: --- → FIXED
I tested this using Kindle Fire HD 7" and I'm able to remove the account via Settings -> Sync -> More... -> Remove Account. Builds: Firefox for Android 34.0a2 (2014-09-05) Firefox for Android 35.0a1 (2014-09-05)
Status: RESOLVED → VERIFIED
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